Zaxby's Chicken Fingers & Buffalo Wings

Dear Zaxby’s, I am following up regarding a very concerning experience at your Seffner, Florida location (11709 E. MLK Blvd). Earlier today while going through the drive-thru, an employee handed me a Dr Pepper with the lid not secured, which caused the drink to spill all over me inside my car. My clothes were soaked and sticky, and my brand new $100 bracelet was covered in soda. The manager on duty (a white female with dark hair who I believe may be named Jessica) came to the window and gave what felt like a very condescending apology and immediately stated they would not be responsible for my bracelet or cleaning my clothes. When I asked who owned the store so I could follow up with them directly, she refused to provide the owner’s name, took my information, and when I asked when I sh

Love the dry rub chicken! The atmosphere here is really cool period the girls at the counter are always really nice. Really, the only negative I have is that it's kind of pricey period

Outstanding customer service. The staff consistently goes above and beyond to ensure a positive experience, making every visit feel genuinely welcoming and personal. This location never disappoints—I’m always happy to come back. :) 2/16/2026

This is a Zaxby’s location in Seffner, FL on MLK Boulevard. The decor of the location is updated, and was in a dimly lit atmosphere. The service was slow, but were pretty nice. The food at this place is okay. I got the Chicken Sandwich, and my other party member got a Nibbler, which was a mini version of my sandwich. The sandwich was alright, and had a high temperature. Wasn’t satisfactory. Overall, not the best chicken place around.

Incredible flavor for the money! They have BOTH grilled and fried chicken (AND SOOOOOO DELICIOUS) you get a lot of food with the order and they have crinkle cut french fries and there's nothing better than fresh crinkle cut french fries! I was there today and the manager Jessica was very on things. She checked on me and other guests, while she handled a few things and kept a smile on her face the whole time. This location always makes me feel very special and they always get the order right!