Zaxby's Chicken Fingers & Buffalo Wings

This experience was TERRIBLE! If you pay $10 for a salad at least let it be fresh! I didn't have time to go back and return it, I'm on a schedule. The cucumbers were frozen and looked horrible and the tomatoes were mushy! Why!? This was a DRIVE thru order. Make Sure you Check your items before you leave! I had not had an issue with them before and this IS NOT ACCEPTABLE!

I ordered loaded chicken bacon ranch fries from here tonight. I waited in the drive thru line for 30 minutes to get home and see this? There is absolutely NO RANCH, NO BACON, AND NO CHEESE!!!!!!! These managers need to do better and keep a check on the food their employees are sending out. I will never be back at this establishment to waste my hard earned money again.

I ordered two 10 piece wing meals I ordered them online so I still have the receipt but I only received one instead of two I didn't until I got home I called Zaxby's immediately and spoke with the manager named Fran if I'm not mistaken.. She was very understanding about it very helpful said she would write my name down and I could come anytime to receive it I came over a week later due to having a busy schedule So I came today she acted totally clueless another worker made a comment about it It seemed like they thought I was lying and I heard laughing happening about what was going on... She said she remember talking to someone but she doesn't remember the name I don't understand what was the point of saying you write my name down when you didn't I don't want anything you free from this st

I couldn’t give a lower review for this establishment. July 16th, my family & I ate here. After spending $60 on food & waiting at the pull up spot past the drive through for 15 minutes- I received RE-HEATED unseasoned fries. I made a U-turn to go back, as I just spent over 20 minutes in line, 15 minutes in the pickup area & $60 on food. I return & let them know that my fries are reheated & unseasoned. My chicken was fine & please just give my son & I new fries so we can go about our way. Unfortunately, the manager argued with me till she was blue in the face about the fries not being reheated… As a former employee of this exact establishment (I was 16 when I worked here, I’m 31 now) I knew the manager was lying. I know what reheated fries from Zaxbys looks like. You cook a lot of batches o

Lobby was closed at eight hours online says they close at nine drive-through cashier was probably the rudest person I’ve ever dealt with in my entire life. They forgot my son’s kids finger meal. I had to go back and knock on the door. The young lady that was mopping was disgusted that She had to go back and get the kids finger meal. She came back out told me that they put it in the bag that I need to doublecheck and I told her it wasn’t in there so she finally gave it to me. I said thanks and she shut the door in my face. The service at the Millbrook location is awful..