Zaxby's Chicken Fingers & Buffalo Wings

This location seems to always disappoint. Ordered 10 pcs wings . The wings were nasty . Taste like cardboard also very hard to chew

Friendly staff. Speedy service. Tenders were leftover reheats and the fries were barely cooked and only a tiny bit of seasoning. Wish I would have gone some place else.

Stopped by to grab lunch and use the restroom to break up a long drive. Restaurant was dirty, smelly and uninviting. No one was readily at the register to take our order, it looked like an employee was eating and working on a laptop with papers scattered on a table at the front. We decided to leave out of concern for food safety. Additionally, we did not use the bathrooms as the were filthy, literally. As we got back into our vehicle to leave we saw someone return with what looked like a freshly prepared order. The individual took the food inside the establishment and left empty handed. Overhaul is needed.

The food was ok, but that was literally it. The worst customer service I've had at a Zaxby's. Usually, the customer service is even better than the food. The lady taking orders was rude, dismissive, wouldn't speak, just shook her head. Wouldn't make eye contact. The customers after me said the same thing. She spent most of the time on the phone and ignoring customers. The restaurant was dirty, there wasn't any ketchup, and if I hadn't just driven 12 hours, I would have left and found something else. There was a huge line up front, and no one even acknowledged the customers. So glad this isn't my local restaurant.

I ordered a boneless wings meal and a drink. Once I finished with my meal and got down to the bottom of my drink. I notice a dead fly at the bottom of my drink underneath the ice. I wanted to regurgitate everything.