Zaxby's Chicken Fingers & Buffalo Wings

It was our first time visiting. We went through the drive-thru and ordered the Lemon pepper wing meal and Chipotle ranch chicken tacos. The wings were a bit tangy and salty but still tasty. Loved the chicken fingers, thick fries, and crispy bread. The tacos were good too, and the service was very fast. Great experience overall!

I placed an order on DoorDash. I ordered three chicken quesadillas. Order arrives no issue. My dasher was great. Open the food and all three quesadillas are missing the chicken. I prefer chicken quesadillas. All that was in them was cheese and barely any peppers or onions. I reported it to door dash and they clearly don’t care and only want to refund me my money. My husband called the store and the woman who answered the phone that it was hilarious that are order was messed up. Customer service is about making sure your customer is satisfied not that your customer has a laugh. I am disappointed cause I’ve never had this issue with Zaxby before. I will never order on door dash again or return to Zaxby.

After placing my order in the drive thru and paying for my food, I was asked to pull forward because the kids meal was still being worked. After informing me to pull forward the worker was about to turn away, until I reminded them that I needed my drinks. I pulled forward after receiving my drinks and waited. I frequent this Zaxby's location because I truly enjoy the food quality. However, today the quality was well below standard. When I arrived home I pulled out the Zensation salad and there was NOTHING Zensarional about it. The presentation was horrible, and the taste was subpar due to the sauce not being evenly spread and there barely being any lettuce/salad ingredients. I was highly dissatisfied and disappointed. Next time I will ensure to check prior to pulling off, but I feel I s

This location is one of the worst in the country. I love Zaxby's food, but this store, and especially the night crew, is the worst one to go to. Unfortunately it's the only one in town so it's my only choice. I've had multiple bad experiences with them, but the night of 2/7/26 was the worst. My chicken tenders smelled like they had been cooked in burnt grease with cigarette butts; and they tasted like they smelled. I DO NOT recommend this place at all. The workers are sorry, and because of that the food is trash.

So much for being in the area and wanting a quick bite. Here’s the new “big” “quesadilla” 😆 what a joke! For starters look at this madness? Sloppy, soggy tortilla with meat thrown inside 🤮 jokes on me for thinking they could deliver an quesadilla in the first place. Unfortunately, I didn’t have time to go back and toss it straight back through the window and get my money back. I did however toss it in the nearest trash because it was barely edible! Let’s just say this place has gone down hill and never again will I stop there! Oh, don’t get me started on the funny tasting drinks