Zack's Burgers and Shakes

Berlin, CT · American restaurant

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Berlin
#25
of 63 restaurants
City Percentile
55%
rating percentile
Address
Zack's Burgers and Shakes, 797 Farmington Ave, Berlin, CT 06037
Phone
(860) 357-2089
Website
zacksburgersandshakes.com
Status
Closed · Opens 11 AM

Zack's Burgers and Shakes is a restaurant located in Berlin, CT. It is one of 63 restaurants listed in Berlin. Its 4.5-star rating is above the Berlin city average of 4.3 stars. There are 10 photos associated with this location.

Hours

Saturday11 AM–9 PM

Customer Reviews

★★★☆☆ 3.0 Dan Herrick · Mar 2026

This is my first time going here. I was looking for a chili dog and they came up in my google search and they have many other food choices that are probably great.....however, their chili tasted canned and they claim its homemade. Really? Little to zero beef, no tomato sauce just a beef gravy. The presentation was a joke. The onion rings were burnt to a crisp so I had them remake them and at that point they were ok but just a poor onion ring production. The vanilla milk shake was good but, again, totally processed, nothing I had was made in house. Im not going back but dont let stop you from giving them a try.

★★★★★ 5.0 Chris O · Oct 2025

Zacks is now near Berlin train station. Some of the pics on Google reviews show old location. Blue booths are from the new location. The staff is friendly and food arrived in a quickly. I ordered the burger and onion rings. The reviews online and local news outlets were accurate . Definitely a 4 napkin burger and was delicious! My wife tried the turkey burger on lettuce bun.The herb/mayo sauce was mild and delicious. I would come back again! Small space with great food.

★★★★★ 5.0 Michael Potter · Feb 2026

Cozy burger joint with a good selection of food available. The burger is fresh and ground formed, not frozen, pre-formed patties, with fresh toppings. Cooked perfectly and juicy with a good sear. The Chicago dog was freshly topped with a choice of all beef or a beef/pork mix. They also have a really good price for the quality you receive. With friendly staff and a good product, I would HIGHLY recommend this place to anyone in the area! Items eaten: The High Road Burger Chicago Dog Rootbeer

★★★★★ 5.0 Rachel Buffone · Sep 2025

The food is delicious and high quality! they use high quality ingredients! the staff are always super friendly! i come here twice a week !!

★★★☆☆ 3.0 Huba Lider · Dec 2023

Overall place looks kinda crowded since you walk in there. Atmosphere was decent. Girls who were servicing were awesome, very helpful. Burgers..kinda like regular burgers, nothing fancy about it. Fresh veggies tho. I really liked the milkshake there, with whipped cream and cherry on top, really good. Fries were very crispy, but oily. You could smell that burned oil. Not really enjoyed them.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

American restaurantHamburger restaurant

Top Restaurants in Berlin

NameRatingReviews
Berlin deli halal restaurant★★★★★ 4.920 reviews
Box Bistro★★★★★ 4.920 reviews
Mimo Bistro★★★★★ 4.920 reviews
SoulFully Vegan★★★★★ 4.820 reviews
Tindahan City Food & Catering★★★★★ 4.820 reviews
Fancy Sushi★★★★★ 4.820 reviews
Seven Moons Thai cuisine★★★★★ 4.820 reviews
Seed Central Coffee & Eats★★★★★ 4.820 reviews
Cozy Cup Bakery & Cafe★★★★★ 4.720 reviews
The Pho Bar★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.