Wingstop

I had a very disappointing experience at Wingstop. What should have been a simple fix turned into an unnecessary argument. The manager argued with me tooth and nail over an issue with French fries instead of simply correcting the mistake. When an establishment messes up an order, the professional and customer-friendly thing to do is make it right. Instead, I was met with resistance and poor customer service. There was no accountability and no effort to resolve the situation respectfully. Because of how this was handled, I will not be returning, and I would not recommend this location to others. Customer service matters — and this experience was unacceptable.

We pulled in to grab some lunch and waited in line for about 10 minutes before we figured out the reason everyone was standing waiting was because everyone in front of us had gotten the wrong order. There were about 4 or 5 workers behind the counter that could not speak much English and couldn’t understand the customers telling them their orders were wrong. We decided to leave and go somewhere else It’s really sad because this place used to be a good spot for lunch. I won’t be going back anytime soon. Or at least until it’s under new management.

Waited over 40 mins for my small order of wings. Total confusion at this place. Will not ever go back to wingstop in Zachary. Really sad because it used to be a good place

This place needs to shut down...These wings are the most bland and dried out wings I ever tasted...the weak tasting different flavor sauces still doesn't help the chicken...my last time ordering anything from here..I was so upset cause I was so hungry for wings.

Food was not cooked all the way. Took forever to take my order and the place is nasty inside and outside.