Wingstop

7 degrees cold outside... Superbowl Sunday... Super slow WingStop Piscataway. Poor Customer Service. 1.5 hour wait after order pick up time and still my order was not ready. If you know you are unable to accommodate high volume for your online ordering system then you should have a cut off time. Your business will fail royally from poor planning. Went to Wingstop in Edison and received my order as soon as I drove there from Piscataway 👀

Generally speaking, me and my friends have only been to this particular location 2-3 times. We placed an order for yesterday at 1:00 pm to pick up by 5:30 for the superbowl. We didn’t begin to even consider how long the wait/volume of people would be before ordering which to be fair we probably should have considered it’d be slightly backed up and it was, heavily. The workers genuinely were doing their best. They had a gentleman outside in the cold trying to handle the crowd and call out orders and I give him all the credit in the world because it’s not easy. The woman inside were trying to do everything they could, but obviously they couldn’t control what was going on. The food at this restaurant is overall good. It’s a wingstop. Let’s not go crazy. It’s not steakhouse food. Overall, yes

Just grabbed a small order of wings while I was in the area. I am spoiled having visited all of the top wing spots in New Jersey, so Wing expectations are high. They delivered exactly what every other Wing Stop has, middle of the road wings. Not great, not bad.

I understand Wingstop is a franchise, but this particular one has great customer service, they are fast and the wings, fries and corn are made perfectly.. not over cooked or undercooked.. the manager (Dre)is also very friendly.. I don’t have it often but whenever I do I will definitely make it to this one!!

Bought 50 wing pack, they forgot to give 10 of them (forgot an entire flavor). I called and 3 times I was told I was wrong and that they had included those missing wings, while I had the order open in front of me and counted the wings to them. Finally they said they’d refund me, 5 days later no refund. Called several times before getting through, and finally get through to the manager who said they’ll refund. Still haven’t gotten any refund. Terrible service.