Wingstop

⭐️ 1-Star Review (and honestly, if I could give this place negative stars, I would) I just had the single worst experience of my entire life at any restaurant, anywhere, at the Wingstop in New Britain, CT. If I could rate this location below zero, I wouldn’t hesitate. I walked in just trying to buy something small so I could use the restroom. I suffer from Crohn’s disease, and when you have Crohn’s, access to a bathroom isn’t some cute luxury—it’s a medical necessity. Their bathrooms were locked, and they told me only paying customers can use them. Fine. I asked to purchase a brownie so I could legally qualify as a “paying customer.” One employee—the man working the front counter—spoke to me with the most arrogant, demeaning tone I’ve ever encountered in food service. He actually mocked me

The most incompetent food chain in the country, bar none. This time some of the boneless wings didn't have any CHICKEN! Literally just fried pieces of breading with sauce on it. pics to prove it too... it was $0.70 boneless wing night. And so I got 15 for $10.50, but I didn't really get 15 now did I?! if I want sauce covered bread chunks I can do that at home.

I would give 0 stars. These people mess up my order don’t give my my corn. then want to hang up on me and have a nasty attitude. Food cold food is nasty. Their soda area is nasty with soda and lids everywhere. The workers just standing around doing nothing when they can be cleaning. I will never come to this location. The manager has a nasty attitude.

I called for a hour straight and the phone had a busy signal so I went there and placed my order (2/17/26) when I walked in there was one worker sitting on the counter top (black girl with a red wig and big lashes) and another just standing there. When I was waiting for my food I called the phone to see if it’ll ring and it didn’t. HORRIBLE EMPLOYEES !!!!!!

Amazing food, a little bit of a wait which is to be expected with how busy they were. Shawn greeted me and showed awesome customer service as well as leadership skills. Will be back again!