Wingstop

Terrible experience. Wish I would have checked the reviews before we gave this place a chance. First of all what wing places charges over $1 for ANY ranch or blu cheese when you order wings? At least include a cup per serving for free. But that’s not my main complaint. I showed up at the very end of the window the website gave me for my online order being ready. The guy said “oh, it’ll be 3 more minutes on the wings”. Several other ppl were waiting too. Watching the bozos in the back it looked like they were having a contest to see who could work the slowest. 15 minutes I stood there waiting! Everyone else that was waiting for to go orders/door dash were called out and given their bags. The cashier finally looked in my general direction after ignoring someone who was waiting there for 15 m

We came in a few hours before closing. We have never been to Wingstop before and we live over 50 miles away. Nora helped me with suggestions and patience while ordering with a smile on her face. For being so late it was fast and fresh, it took the estimated amount of time as we were told. Everything was delicious and hot. Just maybe a plastic bag next time if it is an option, if not no big deal. Thank you for a positive first experience with your location and brand. We will definitely put this on our list for our Grand Island trips.

Customer service was horrible!!! I have paid with 100dollar bill before and have never been told they don’t take them such BS!! Was told to walk to the gas station to get change how pathetic! And the female helper holly crap was the rudest I’ve ever heard and witnessed. We asked her why our Lg celery order looked so small with 5 thin celery sticks. We mentioned we have received a larger amount before and she contradicted us making unfriendly gestures. We witnessed a couple returning from a pick up they had. The male asked for ranch they had forgotten to add in their bag. The female worker who I will post a picture of argued with the customer instead of just fixing the issue. And she kept telling the other employee how the customer was wrong and she swore she put ranch in the bag. This lady

WHATEVER YOU DO, DO NOT ORDER ONLINE. I paid for my meal for my husband and me online so I could pick it up, I was charged $41, just for it to say my payment method was declined, yet the money was still taken from my card. So I was left with zero food and missing money. Went to the store to ask what was up and I was MAD. I was very upset with the ordeal and wasn’t the nicest to the poor worker (I apologized profusely as it wasn’t her fault) Olivia and (definitely spelling this wrong) Nekia were the ones working. They were SO incredibly kind even with me being extremely upset. Ended up dropping $80 because I had to pay for my meal TWICE and only received one meal. I was told the money would get returned in a few days but it’s EXTREMELY disappointing and frustrating. As someone who can’t aff

Wings were disgusting. My fries were old. The white guy at the register yelled at me even before I can ask him for help. I could see everyone else working and he was just leaning against the wall having an attitude with every other customer. I understand the rush because of just opening. But there was no reason for him to be rude to everyone! Wouldn’t return. Returned after a couple months, food is even worse. Fries are inedible cooked in old oil.