Whataburger

After months of going to pick up food, I have yet to receive fresh french fries from this location. I live one street up, three minutes away and EVERY SINGLE TIME I GET HOLLOW TWICE FRIED FRIES!! The last three times I have asked for FRESH fries and all they do is throw the old ones back into the fryer!!! To the manager, manage your employees and teach them what the word "fresh" means.

Incredibly kind staff and amazing customer service! I made a mistake on the wataburger app and the staff here kindly offered to fix what was MY mistake in the first place. Thank you so much Rowdy & manager Caitlyn You two are angels & deserve all the praise! By far the best customer service I have experienced out of any restaurant I have been to in years

It never fails that something is wrong with my order. It’s not hard to clean my cup sides off before carrying it 40 ft to me at curbside, check the condiments are inside the bag since it’s on the receipt, not ask me if I have my drinks already since same person is running curbside at a time. Why on earth would you ask me to check in and then handle the (6) cars in drive thru while overshooting my curbside time by 15 mins?? This is closest Whataburger to me so I will continue to visit, just poor customer service. Like, why is it so hard to check my order for me?? And then get upset about having to run back and forth for me when I find yet another missing item?

want to take a moment to recognize an exceptional employee at Whataburger: Rowdy. Every time I’ve visited, Rowdy has gone above and beyond to make the experience outstanding—not just for me, but for everyone in line. Whether it’s handling a busy rush with calm professionalism, double-checking orders for accuracy, or just greeting every customer with genuine friendliness, Rowdy consistently shows leadership qualities that set him apart. He’s fast, focused, and always brings positive energy to the team. I’ve watched him help new employees, solve customer issues without needing a manager, and take initiative to keep things running smoothly during peak hours. He clearly takes pride in his work and in representing Whataburger with excellence. In short: Rowdy isn’t just doing his job—he’s settin

Boy oh boy, how should I start about Rowdy. From the moment I walked in, Rowdy was on it. Friendly, upbeat, and genuinely happy to help — the kind of service that makes your whole day better. He greeted me with a smile that didn’t feel forced, took my order with patience, and even made sure everything came out just right. And when I say just right, I mean it — hot, fresh, fast, and with attention to every little detail. Rowdy didn’t just go through the motions; he made me feel like I mattered as a customer. He checked in while I was eating, made great conversation without being overbearing, and handled a rush of customers with total professionalism. I’ve eaten at plenty of fast food places, even other Whataburgers, but Rowdy’s service was by far the best I’ve ever received — anywhere. If e