Whataburger

Ruston, LA · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Ruston
#48
of 110 restaurants
City Percentile
28%
rating percentile
Address
Whataburger, 801 North Service Rd E, Ruston, LA 71270
Phone
(318) 255-5326
Website
locations.whataburger.com/la/ruston/801-n-service-rd-e.html/?utm_source=yextpages&utm_medium=locallistings&utm_campaign=yextpages
Status
Open 24 hours

Whataburger is a restaurant located in Ruston, LA. It is one of 110 restaurants listed in Ruston. Its 3.9-star rating is slightly below the Ruston city average of 4.3 stars. There are 10 photos associated with this location.

About Whataburger

Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers... More

Hours

SaturdayClosed

Customer Reviews

★☆☆☆☆ 1.0 CamronHero14 · Feb 2026

This review’s more service-focused. I have no quarrel with their food, though the manager who took my order (Nasha Burns) was very inappropriate and untoward with me and my friends from the first moment we walked through the door. When I took my order first, of course I took my time because I haven’t eaten here in a while, she rushed me through the ordering process. Once I ordered a burger, in a jumble of words, “friesoronionrings?” I was taken aback but said nothing. Once me and my friends sat down, one of them ordered a $2 grilled cheese. They came out with a patty-less burger with melted cheese. His bun wasn’t even toasted. When my friend promptly went back to propose a refund, after an argument ensued, he got a cash refund without the option to refund back onto his card. Overall, no

★☆☆☆☆ 1.0 Jake Jordan · Feb 2026

Food is okay, dining area is kept relatively clean, most staff is okay to deal with but the lady I have been having to deal with recently (Nasha) is absolutely horrible, always has a major attitude no matter how nice you are back, if you have any questions she gets pissy and extremely snappy. If you bring up any issues with your order she will argue with you and when you point out the actual facts of the matter she will tell you "I'm not arguing with you" and walk away at times. WORST OF ALL she is using someone else that works there to put on the receipt as the cashier so she dosnt get the complaints. Luckily I wrote down the name on her name tag so this wouldn't happen and I wouldn't accidently complained about the wrong person. I walk in with a smile and try being as friendly as possib

★☆☆☆☆ 1.0 Walker O'Neal · Feb 2026

Manager (Nasha Burns) was insanely rude from the minute I walked in with my 2 friends. she failed to mention to me that they were out of normal toast bread then I was handed a non grilled or toasted hamburger bun with melted cheese after I ordered a grilled cheese. she then proceeded to try and argue with me about her having told me they didnt have toast bread when I told her all I wanted was a refund. she didnt even wanna look at my food after all i said was "this is not a grilled cheese." She had told my friend who was behind me after I had walked to the drink station and he told me after I had already ordered. absolutely awful experience and my refund was given in cash, I wasnt even given the opportunity to have the money returned to my card. Edit: just noticed she didnt even give me a

★★★★★ 5.0 Rey Lopez · Jan 2026

People here was Wonderful. Truck Parking even better. Thank You.

★★☆☆☆ 2.0 Kaiya Mitchell · Feb 2026

This location still has pretty good food, but the wait time in the drive-thru has become a a real hassle. Waiting 10-15 minutes or more for just one combo alone has gotten pretty old now.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantHamburger restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.