Whataburger

Rudest guy ever took my order. Met me before the menu and acted annoyed that I wanted to pull up a little so I could see it. Then I asked if the had the buffalo whatachicken sandwich still on the menu and he goes "yup". Very short and rude the entire conversation. Then i get a dry chickenstrip sandwich and a buffalo and a ranch dipping sauce in my bag? So they want me to like make it myself or is it not on the menu? Im confused. Customer service is dead.

Didn't give us all of our food. Ordered chicken strips and No gravy. Too busy throwing ice at each and playing around. That's the second time we've gotten burnt food and an unfulfilled order. That's Ridiculous. (3/6/26) Will not be returning!! 👎🏼

Visited New Braunfels for the very first time this weekend and oh my gosh this has to be the WORST Whataburger I've ever been too! The fries they gave me were completely unsalted. And no! Not just lightly salted, I really mean NO SALT! The employees there are also on something I swear! They don't speak clear and concise at all they mumble everything they say! I'll never come back to this location again!

Not sure what’s going on at this location. This is the 2nd time within a month that I have gotten sick immediately after eating a burger, both through the drive thru. Today’s burger was so bad I had to take the mushy tomatoes and wilted lettuce off. Did not have time to take it back. Won’t be visiting this location again. Certainly hope the quality improves!

This whataburger is great. There was is employee that was on break but I wanted to shout his kindness. I was sitting goofing around with my husband and I see he gives this family origami art. I thought it was so sweet. He ended up giving us one too. I appreciated that kind gift. Y’all are lucky to have such a kind person working for y’all. Thanks man.