Whataburger

Beautiful new location. I tried to place an order but no one greeted me or was available to take an order. The men’s faucet motion sensor was not working so I couldn’t wash my hands. Makes me wonder how they wash theirs.

After building a brand new facility you would think things would get better. In reality it got worse. When you go inside, there’s never anyone at the counter to assist you. You order in line it still takes you 45 minutes to an hour to get your food. Then you get home and 90% of the time the order is wrong or the food is overcooked dry burnt french fries do not go to this Whataburger.

Every time I come to my hometown location here in Ingleside they always take care of me. The staff is kind and enjoyable to converse with, food is always A+. Manager kept coming out to check on me as if this was a full service restaurant. I travel all over and this is truly a one of a kind experience, keep up the great job.

This has to be one of the worst Whataburger locations. The inside is ridiculously small, the lobby has almost no space, and it’s uncomfortable just trying to wait. The drive-thru is an absolute nightmare — about a 2-hour wait for fast food is beyond unacceptable. Poor setup, poor flow, and a complete waste of time. I do not recommend this location at all.

I ordered Curb Side and it said my order would be ready at 1:19-1:22,I watched drive thru get cleared out,another car pulled up next to me curbside got theirs before me and left,then at 1:36 my food still hasn’t came out,so I went in and asked about my food and the girl at the counter went and got my bag of food,I then asked how long has my food been sitting there and she says I dunno with a smerk,I asked again and she said I dunno,I said well I’d like to talk to a manager that does know,manger came to counter with my food,I said it’s been 20 minutes since I was told I’d have my food,and he says well the chicken takes 7 minutes,I said it’s been 20,and he said well it came up raw,and I said so you double dipped it and refried it?,he smerked and shrugged his shoulders and said yea. This will