Whataburger

Having previously worked for Whataburger, I am familiar with the standards and procedures that should be followed. I ordered my usual BOB combo—sausage well done with fresh hash brown sticks. I specifically requested fresh hash brown sticks because, in the past, I have received ones that appeared to be re-dipped in grease. As I assumed they were re-dipped as per usual. The BOB itself seemed as though it had been reheated, possibly in a microwave, rather than prepared fresh. This was disappointing given the expectations associated with the brand. I hope things change soon.

I’ve gone through the drive thru at this location plenty of times. I’ve noticed recently that, I really have to start checking my order before I pull off, because my orders never seem to be correct anymore. Today, I ordered a large fry with my meal and not only were the fries under cooked (which is strange) I received what looked to me to be a small order of fries. So disappointing. I’ve added pictures for reference.

I ordered the Whataburger #1 and it was absolutely delicious. The burger was fresh, flavorful, and put together well. Everything tasted just right simple, classic, and satisfying. I did ask for extra mustard and they put it on top and bottom bun. I absolutely love that. It’s not too much in one spot.

I had such a great experience thanks to the manager, Deana. I accidentally ordered my food to the wrong location and she was so kind and understanding. She went ahead and made my order for me anyway without any hassle. Her customer service was truly above and beyond. Thank you, Deana, for being so helpful and turning my mistake into a great experience!

I ordered … The buffalo ranch chicken strip sandwich 🥪 & avocado bacon burger 🍔 I ate inside since I can’t go through the drive thru cause of my big red tractor 🚜. It took about 5-10 minutes to make both burgers so not too long of a wait ! ✅ Once I got my meal , Sheeshhh I noticed that they do not look like the pics 😵‍💫😭 So on the buffalo ranch chicken strip sandwich… 🥪 it was a 7.5 / 10 . The sandwich was warm … ✅ It was also very messy and sloppy 😳 The chicken in sandwich tasted really good✅ But The sandwich tasted a bit sour once I was half way done with it … I don’t know if it was from the buffalo sauce or ranch but it grossed me out so I didn’t finish that sandwich 😔🚮 So now for the avocado bacon burger !😵‍💫🍔 That burger was about a 8 / 10 . It wasn’t to sloppy ✅ The burg