Whataburger

I normally don’t do reviews like this, but it has happened more than once. I pull up to the speaker and nobody answers for about 3-5 minutes. The parking lot was nearly empty with no customers inside, but they have about 6 employees working. That is one thing, but every single time I have gone through and gotten food, there are absolutely no napkins in my bag. I specifically asked when I got to the window this last time for some extra napkins in my bag(because I didn’t want to end up with none). I pulled away, and once again, no napkins in my bag. That’s a simple request. I was the only person there. I had to turn around to get napkins, and what do I experience again? A long wait for someone at the window until I had to knock to get the guy’s attention. I am a licensed food management prof

I have gone to the Eastland Whataburger quite a bit lately and I must leave a GREAT review for them now! The restaurant was clean, and I even saw the cashier wiping the counters down when I came in. The cashier, Debra, did not hesitate to greet me which I always find polite & necessary when in customer service. My salad was fresh and delicious, and the service was excellent. Debra was extremely polite and helpful — you can tell she truly cares about her job, the company, and especially the customers. It’s so refreshing to be greeted with a friendly demeanor. Thank you for making my visit such a pleasant one!

So excited to review this brand new whataburger 😍 got the classic Buffalo chicken sandwich with extra Buffalo. Staff was so sweet and courteous. Good news is they're open 24 hrs. Meaning eastland will have life early enough for my husband to get breakfast before heading to work at 5 am. Good job guys. This is my new favorite spot!!

Great Texas fast food Burgers. This is a new store and it's still getting it's feet under it. Had to wait a bit in the drive thru just for basic burgers. The staff was nice and offered us desert due to the long wait. We will continue to get burgers here.

Manager refunded our money for the whole order of 2lg shakes and 1 Jr. What a burger. It took 2 minutes to place order and receive 2 lg shakes. I took 30 min to get 1 Jr burger and then bite into it and it's cold. Cheese is not melted. Not good. Gotta do better.