Whataburger

There was a group of three of us, we have never had Whataburger. So we found one and The food was amazing the burgers were amazing the people that waited on us were amazing I'm definitely going back for Whataburger.

This franchise clearly does not do regional secret shopping or track throughput times accurately.. I have gone to this location on 5 separate occasions and never spent less than 25 minutes in the drive thru. I genuinely enjoy the food everytime I've eaten at other locations. I waited at the intercom for 8 minutes(had to time it) without greeting before leaving at 1210 pm while the 3 cars that were there in front of me received their food. Fooled me for the last time.

Do not! And I repeat Do not eat at this What-A-Burger in Arlington,TN. My wife and I found a piece of reddish/purple weave/hair in our food. Whomever was making the sandwiches it was their hair. I am going to officially file a complaint with Corporate and I will return tomorrow morning to speak with a manager. I cannot believe I found a piece of purple/red color hair/weave in my food! How disgusting. I drove across town to come to this specific What-A-Burger because it always seem to have great food and service. Tonight was awful. Furthermore, the fries were stale. I asked for fresh fries and the young man with the afro said loudly, "these fries are not stale, I'm cooking all the fries fresh". That was true, but the lady at the front counter and I both agreed it was probably old grease. I

This cruise is amazing! They always take great care of us. We come in with a group of 15 and order online, they always have our meal ready for us when we get here. La’Kayla Jones and her crew are a phenomenal Whataburger experience. La’Kayla even stayed after her shift to greet us at the door, made sure that all our meals were correct and had places set for us with straws and napkins.

First impression - I’m not impressed with the security guard chasing, literally chasing me away from the parking lot upon arrival. Apparently you can only use the drive thru and there are no signs or directions indicating… just Grumpy the Guard that will chase those kids off his lawn!!! I can’t imagine the burger will be worth the 55 minute wait, but I will report back! UPDATE: Large order of onion rings = 5 onion rings??? Clearly the guards are here to protect the onions! Burger was tasty, service is struggling - clearly because it’s a new set up, new team, etc. I’ll come back in a few weeks, hopefully they find their groove.