Wetzel's Pretzels

Not impressed. The pretzels weren't good and fresh like Aunt Annie's are. They forgot the cheese sauce. Didn't realize it until we were gone in the car. Nothing was hot. Service was ok. Wish I spent my $ elsewhere. Waste.

I had a really disappointing experience at this Wetzel’s Pretzels. The staff showed clear favoritism toward certain guests, giving them special treatment while the rest of us were ignored. I stood there waiting for help while employees just looked around and didn’t bother to assist. To make things worse, the prices seemed to change depending on who was ordering. I watched them give a lower price to one guest, only to charge me (and others) the full price right after. That’s not just unprofessional it feels dishonest. Between the lack of customer service and the inconsistent pricing, this location left a really bad impression. Definitely not the kind of service I’d expect from a big brand like Wetzel’s Pretzels.

Nancy was so generous and helpful! She was very patient with me when I had questions. Pretzels were fresh and my experience here was remarkable! This company should be honored to have employees like her!

Absolutely Incredible!! Really Really Delicious!! I don't think I'll ever be able to eat anything or anywhere else ever ever Again!! They were soft, warm, fresh, and delicious, delicious, Delicious DELICIOUS!! For a second I thought I had crossed over to heaven!! I'm crying tears of joy!

I find it near impossible to walk past Wetzel’s Pretzels especially when their doors are open and the smell is wafting out. I had came to the outlets for some specific items and had to stop in for some pretzel bites. I added the jalapeño cheese to go with it. Service was great and I was on my way. The secret is to come early so there’s no wait and everything tastes so much better.