Wendy's

My wife and I were out grocery shopping and decided to stop at the local Wendy's which was located just off MacArthur rd. in Whitehall Pa. We each ordered a meal and we were handed cups for our drinks. None of the soda machines had ice in them, so we returned to the counter and the employee got ice from behind the counter to the tune of 3 to 4 pieces of ice each. Ok, no biggie.. We proceeded to try and select a drink but 70 percent of the flavor buttons where dimmed almost black. Meaning they're out of all these flavors including the main drink, Coke. So we settled for something we would never order just to have a drink. The soda machines were sticky and disgusting. All 8 or 9 employees were hanging out in the kitchen area and only 6 customers in the restaurant. Plenty of time for someone

Visited on 12/7 around 4:45 and was helped by Brooklyn. She delivered outstanding service and made the entire experience smooth. The food was fresh, cooked perfectly, and she took the time to guide me through the menu since I don’t visit often. Her professionalism and patience stood out and made the visit memorable. Employees like Brooklyn make customers want to return

At least the food was hot? How is it the baconator had only 3 pieces of bacon that were only 1-1/4 inches long? Automatically charged me for a large combo when I didn’t ask for anything other than a combo.. it took over 3 minutes to even be acknowledged at the counter… Yikes

Every time I come the managers are rude specifically the bigger male manager and then today after waiting almost five minutes for someone to take our order we asked for an extra dipping sauce and manager came up and was rude going on about how we had to pay. Now of course no one cared about paying but for us to wait 5 minutes and then get attitude from a MANAGER. This location needs new managers cuz ain’t no way yall just got managers being rude 24/7

I ordered a Double Cheeseburger Plain. The order was put in correctly, but the person filling it put everything on it. The manager did get another one correctly and I appreciate it. But the workers need to fill the order correctly. If I was taking it out or in the drive-through I would have had to go back. It wasn’t even busy.