Wendy's
Utica, NY · Fast food restaurant
- Address
- Wendy's, 175 N Genesee St, Utica, NY 13502
- Phone
- (315) 724-8355
- Website
- locations.wendys.com/united-states/ny/utica/175-n-genessee-street?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Open · Closes 2 AM
Wendy's is a restaurant located in Utica, NY. It is one of 215 restaurants listed in Utica. Its 3.3-star rating is slightly below the Utica city average of 4.4 stars. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Friday | 10 AM–2 AM |
Customer Reviews
Sold me old food . Food so old I wasn't even hungry anymore. And the dressing on the sandwich looked old. Just know when come here check your food . I had to come way from other side of town just to get my refund and the lady took her time then proceeded to ask me what size the meal was like I didn't have the receipt present. If you like Wendy's probably not your first stop I'm just saying.
Don’t stop here! We wanted a quick stop but it was bad all around. Took forever to get our order. EVERYTHING was bad! Burgers we stale and old. Taco Salad lettuce was brown and chips were expired! Absolutely disgusting. Don’t waste your time or money! Would give 0 *’s if possible. Store was filthy! Very poor representation of a national food chain.
Ordered from here many times depending on what day you go depends on the service quite frequently with my deliveries either they take two hours or just don’t show up at all when I order from the location there seems to be quite a few arguments going on in the kitchen. Maybe that’s why my orders aren’t always complete. Definitely seems to be a staffing issue. The food is hit or miss not sure how they accomplish it, but I’ve had it where mayo and ketchup is coating the outside of my burger.
Tried to go through drive through, sat there for About 10-15 mins so I pulled out of the drive thru to go in- the only two workers in the building were sitting at a table together. This is what y’all get paid $18 an hr to do?!!!! Come on now. I hope your corporate sees this. Wanted to give zero stars but I have to have at least one in order to post… so
The place is super dirty. The staff is super unprofessional. We order 5 meals for done in. After getting 4 meals they left. No one at the counter I asked where the last meal is and it took them forever to get it to us. Image a party of 5 and 4 people are having their meals while the last person is standing and waiting. Avoid this location at all cost.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.