Wendy's

Last night they put mustard on my jr cheeseburger that was supposed to be plain, tonight they put ketchup on my jr cheeseburger that was supposed to be plain, I'm starting to feel like they're doing it on purpose.

They're "new" and need to work out some issues. I was surprised there wasn't a double drive-thru with the move to the new place. No 5s from me only because it's fast food. The food has been good. We've been here a few times and have not had any issues with cold food or wrong/ messed up orders. Service could be better and friendlier. The new look isn't very welcoming or comfortable. I like the choices of the new pop machine, but 1 is not enough. And what did you do to the iced tea/sweet tea??? This new one is awful!!!

I thought with having a new location and then closing down the old one for 20 years, it would be better but it’s only just a new building first we’ll talk about the bathrooms. They have two family bathrooms that only has one toilet in each of them and one sink. This is a reduction from the previous location that had enough space that three people could go to the bathroom at the same time And now we’ll talk about the seating inside the new building which there isn’t a lot. The old building had probably double or triple the amount of seating availability. And then when you mix in the inflation and shrink inflation that this location does, it’s really not even worth it to eat at any Wendy’s locations. The homestyle chicken sandwich has changed so much it used to be a thick chicken patty. Now

They ruined one of our favorite fast food restaurants when they built the new one. It's small and noisy. If you park on the left side of the building, you have to walk all the way around to the other side to get in. The air was blowing on us so hard that it blew the napkins off of our table. And the chairs are so noisy when you pull them out to sit down. It's a disaster.

The new Wendy’s design sucks. Their kiosks are always broken and they make delivery drivers wait out in the elements even when the lobby is open and empty. Service seems hardly any faster than the previous, 40-year old design.