Wendy's

Wendy's used to be my jam and with this one being so close to my house, it was super nice. But as of lately, this place is trash. The last 4 times we've come here, we've spent over 20 minutes waiting in the drive thru for our food. I'm currently still waiting off to the side for my food now we've been here 16 min so far. When I got to the window to get my mobile order, they apparently didn't check it in when I told them at the intercom. And the fact they changed all their sauces is absolutely the worst thing they've ever done. How can you get rid of sweet and sour? No one wants that nasty thick sweet chili. And after one sauce, it's an extra FIFTY CENTS for additionals?! Booooo. Oh and their fries are legit never fresh. You would think that making people wait so long, they would say least

I have to give these guys a review! I live in Sandy. The other side of Sandy. There are 2 other Wendy's ok my way to this one and I still drive all the way across the town just for this location. They always have my baked potato! And my order is always right.

Now, normally I don't do this but I have to vent a bit. While the food is always always fresh and delicious and the staff at this particular Wendy's are absolutely sweet and kind, my most recent visit to this Wendy's was bad due to low amount of fries (I ordered a large) and my frosty for me and my sister weren't even properly filled.. I'm very upset about this and will probably be going to another Wendy's for a while. Again, the staff there are great and wonderful and service is amazing, but this was a bit outrageous

Agree with another reviewer who says the place has gone downhill. Tonight I waited at the drive-thru, ordered, paid with a card, got my drinks. Then instead of my food a young girl who said she was the manager asked me for cash. Said the card reader broke. No apology, just said I had to have cash. No sign, no warning. Wouldn’t take my only “car cash”, which was $2 short. Told me to go to Smith’s to get cash and then come back. Didn’t attempt to make it right in any way. So after that waste of time I left without food. There have been other problems lately but this was the worst. I’m not going back.

Ive never left a review before, but this manager, Princess, was by far a good reason to leave a negative one. Ive never before come across such a blatantly rude service worker, let alone manager. She had been pacing around and sending voice messages or being on a phone call, insulting her own employees. I dont feel like this is appropriate to hear as a customer, nor do i think its appropriate behavior for a manager, at her workplace. What kind of manager would openly use derogatory curse words to describe their coworkers infront of customers. I dont believe Princess is creating a safe work environment, and I wouldn't be surprised if her subordinates feel that way too.