Wendy's

Saw someone in a manager uniform, I think she was the general manager, absolutely pounding a frosty in the lobby during a rush while the employees behind the counter were scrambling for their lives. I almost threw on a uniform and went back to help myself. My order took forever. What does this manager even do????? Help your employees.

After two disappointing visits in a row, I felt it was worth sharing my experience. Last night around 6 pm, I went inside to place an order and was told there would be about a 20-minute wait before orders could be taken. After waiting about 10 minutes, an employee said she would only be taking one more order. There was a family of four behind me, so I chose not to order so they could. As I was leaving, I heard the employee tell the family she would not be taking their order either because they were not making food for that many people. At the time, we were the only customers in the lobby, and there was only one car in the drive-thru. Today, I decided to give it another chance since I was still craving Wendy’s. I ordered my usual: a Biggie Bag with a bacon double stack and a pineapple man

Stood at counter for 15 min as drive thru guests were served. I was clearly ahead of all of them, as I could hear them taking new orders at window. A worker tried to help but mgr ( wouldn’t make eye contact) told him to stay on line making food. I finally asked her “ Should I go get in my car and go thru drive thru?” She said something along lines of ‘I don’t care’ ( could not understand her English). Went next door to Flying J, not what I wanted, but didn’t want a 45 min fast food stop. If ever a location NEEDED a self order kiosk, this one is it. 1/15/26 about 11:45 am.

Save yourself the time and headache. Sat in drive thru to be told cash only. Then told we had to come inside to order. Went inside because we came of the insterstate to go here on a long commute. Manager and workers simply ignored all guests in line then got an attitude when another guest asked if someone was going to take their order. Needless to say everyone in line decided to leave at that time. Employees and management who are rude, clearly don't want to work or care about their work, fuss infront of guests and then complained about guests to other guests. Costing Wendy's business and tarnishing the brand. Checking the reviews upon leaving this clearly seems to be an ongoing issue at this location. Unfortunate for Wendy's. Corporate should visit this location. Do better people!

Holly cow. Do not go here unless you have an hour to wait for your food. If you do make sure you check it before you leave. Then when your order is wrong they blame you. I hope they can figure out a way to make it better. Because I love a Wendy's that works well and is indeed Fast Food.