Wendy's

We had a very bad pickup experience here. They made drivers wait outside in freezing weather for pickup orders while marking the food as ready in the system just to protect their store rating. Even though the order showed ready, we were kept waiting outside for a long time. The staff’s attitude was disrespectful and felt very dismissive and rude toward drivers. No one should be treated like this, especially in such cold conditions. Very disappointing service.

I've come to pick up my food order. I pressed the doorbell and have been standing here in the cold for 20 minutes. But the staff here are completely ignoring me. One person came, just checked the name, and left. I rang the bell several more times after that, but there's still no response. The staff at this restaurant are careless. However, the woman who is visible in the picture was somewhat careful. But the two boys, upon seeing me, became busy chatting amongst themselves.

This place live up to the name fast food. My lunch is for a half hour and I was able to enter and leave without a hitch. Whom ever run that team today did a excellent job. I overheard, the cashier tell the helper gather my order, let me know if you need help. A refreshing change of the other fast food joints that treat me as if I’m bothering them. This place is clean, loads of parking, fresh food and fast service. They will see me again. No buyers remorse here.

Wendy is being cheap with everything. My chili came 2/3 full. Ordered and paid for extra cheese on our baked potato, there's like 6 strings of cheese on the whole thing. Asked for extra sour cream but only got one , fries container is barely full . Saw in the news wesnys is closing hundreds of locations, now I see why.

In short, I, the driver, tried to pick up my order at night through the drive-through window, but I was told that since I was a delivery driver, I had to pick up my order through another window and wait outside in minus seven degrees Celsius and wind, which is about 22 degrees Fahrenheit, on December 15 at 12:09 a.m.