Wendy's

My order is wrong at least once out of every 3 visits (sometimes more). I usually hold my tongue but tonight, technically I received my whole order, but I guess they didn’t think I’d notice they snuck 2 regular nuggets in where 2 spicy nuggets should be. This is clearly I sign that I shouldn’t be eating this food anyway. Sigh… do better!

I always stop at this particular Wendy’s on my way to work, and I must say each time I am pleased with the customer service and quality of food. Employee Issac W. Goes above and beyond to ensure that the customers are pleased and I can definitely appreciate that. You don’t find this often at fast food. I typically don’t do reviews, But I had to because I see how hard Himself and the team works, and I just wanted to let the right people know how well he handles himself at the drive through window, it’s much appreciated to see a smile and positive attitude, literally each time I stop. Great job!

E-mail from GM after she kicked me out for being in the store before they opened even tho the website says drive thru AND dine in starts at 6:30. I had to stand outside in the cold for 10 mins. "I am just writing to you to apologize for the situation at the store this morning, the owner of the Franchise is aware about the hours on the website and he will do anything possible to fix the problem. I apologize for the inconvenience. We were cleaning restrooms and floors at that time and it was only for precaution and hygiene purposes."

Food was fresh, and the burger cooked perfectly. Fries were crispy and had just enough salt. Spicy nuggets weren't cold and we're very crispy. Would definitely be back again

This wendys is great. They give good customer service. I'am a witness to the school children coming in 8-11 at a time while other customers trying to eat, cussing calling each other out of their names, spilling drinks getting free drinks over & over again with out purchasing food. This is everyday. The staff shouldn't have to deal with this repeatedly undisciplined behavior. The staff isn't bias. And will say to the after schoolers that enters the building, if your not making a purchase, you must exit the building because of limited seats for paying customers. Children that doesn't understand this will always have something negative to say. The staff does an excellent job, comprehension isn't being understood.