Wendy's

Horrible! This is the 3rd time I have found hairs in my salad! And on top of that the chicken sandwiches are always grainy and hard to chew. The employees are rude at the window and always have an attitude. The tea is watered down all the time and they ask you to pull up at the window every time and make you wait on your food. They also ALWAYS get your order wrong or forget something.

Tonight around 1:15 I went through the drive through and I received the worst customer service ever. If it would have been busy then I would have understood but no only 2 cars in the drive through and one was mine. I don’t write reviews but this I can’t let go because this is not the first time I’ve had this kind of service with the same employee! I could barely order my food because she was rushing me.. I said I wanted the biggie meal the double stack.. she says’ is that it’ then i said does a drink come with it.. she did say yes and I told her what drink I wanted she said is that it.. i said please no cheese and no pickles on my burger she said is that it .. I was trying to tell her what else I wanted on the burger which was bacon she said is that it is that it is that it.. i said no I t

we waited 47 minutes for our food. we opened it right then and it was cold as could be. the only thing that was barely warm was 1 pack of fries. all burgers and chicken sandwiches were cold. and to top it off I didn't even get my baconator I ordered. I got a lettuce filled onion filled 1 piece of meat with 2 half a piece of bacon that was full of fat burger. the bun was so hard it literally cracked in two when I picked it up. I refuse to drive 15 miles to spend $ 60 on a Friday night ever again to get COLD JUNK definitely not fast food when you wait 47 minutes for not even what you ordered. If I had gone in to get our correct order I would have lost it and it wasn't the cashier's fault! He was polite and kind. He did keep coming out apologizing for the wait. This is still unacceptable! You

The manager (white male with glasses) was completely rude to my family (3). We enter the lobby at 9:46 to use the rest room and order food after being in a car with a toddler for the last 3.5 hours. He stopped me after I enter the lobby and would not allow me to enter stating the lobby was closed (posted closure time is 10). I asked to take my toddler to the restroom. He proceeded to yell at me and threatened to call the cops. I would suggest all to take their business elsewhere.

I really had given up hope on Wendy's and today while in Loris South Carolina I decided I wanted Wendy's the staff was absolutely amazing everybody had smiles on their face the food all came out correct I didn't even have to pull forward and wait for two mobile orders or my chicken tenders thank you Wendy's crew of Loris South Carolina for taking care of our lunch today!!!