Wendy's

Do not order online for pick-up if you think it will save time. I just experienced the worst service I think I ever had a Wendy's. My wife put our order in online and I drove to pick it up. I arrived 6:25 and they marked my order complete. I know because of my Google maps time line, and they send a message to my wife's phone on the app. They ask me to pull forward to wait so they could "complete my order". I the sat while six car pulled up got thier order and pulled away. When they finally brought out my food they service person handed me three bags and walked away. When noticed I didn't have my drinks and turned around it was almost 7:00. I went in the store and ask for the manager on duty and they three people behind the counter stopped laughing and joking long enough for one of the to c

Today I visited the Lee Road location. I was well aware of the issues through Google Reviews. I decided to go in and order my food. I ordered a Single burger and a large Chilli. The staff thought I was a Food delivery driver, I thought that was funny. While I waited Food delivery people were constantly picking up orders. Based on that observation they were focused on getting those orders prepared. The staff apologized for assuming I was a Food pickup person and took my order. I told them to take their time. My food was fresh and delicious. Now, the only issue was the patty size on my burger. I recently purchased a sandwich at the Bakers Ferry location and the patty was perfect. The Lee Road patty was small. Never buy an adult a 4, 6 or 8 dollar bag. The sandwiches are small and disre

At the window after paying for my food im owed $6.43 in change. The 2 girls at the window say. "We aint got no 43 cents" in a very matter of fact way. I say "ok, what are you saying"and am informed i will only get 6$ back and not my 43 cents. I inform them if thats whats happening just to round me up at give me a dollar so its in my favor and not yours. She laughs histerically and says again " we aint got no 43 cents". I push the issue out of principle and she begins to laugh even more histerically with the girl next to her. They are both exhuding this -i cant be fired and am invincible energy-. I pull out of the drive through walk inside and cancel my order after having to explain that over 43cents i will have to involve law enforcement. Eventually after 10 or15min inside the manager ASHT

I would not advise anyone to go to this restaurant at night. They have 1-2 people working late night shifts who couldn’t care less about the food they serve guests. They serve food that’s obviously timed out of freshness and simply pop it in the microwave to reheat it. The franchisee of this establishment should really take better accountability for this poor experience. Do better.

If I can give them negative stars, that would be perfect! I placed my order thru drive thru. When I realized I received cold fries and nuggets, I returned to the restaurant. As I entered the restaurant, an employee was walking out to take someone there order. I proceeded to the register and waited for someone to help me. The employee returned from outside and asked how can she help me. I then requested for fresh and hot fries and nuggets, she then proceeded to walk over to the fries and nuggets, she put her hands on top of my fries and nuggets as she was putting them in the bag. She tried to hand it to me and I immediately asked for my refund because Ma’am….. NOT ONLY DID YOU NOT WASH YOUR HANDS, YOU DONT EVEN HAVE ON GLOVES! As I waited 5 minutes to receive my refund, I watched her CONTIN