Wendy's

I went with my friend to get lunch before class and we each ordered a $6 biggie bag with a couple little substitutions. To be quite frank, the woman at the drive through was practically yelling at us through the intercom while we were asking for our food and, to my confusion, the order was over $16. Now, i got a small frosty so i didn’t say anything- maybe it was the tax, whatever, im just used to it being closer to 13-14 for two even with a frosty. Now, imagine my surprise when i open my food to eat once i can settle down and burger? check. fries? check. frosty? check. chicken? nope! Do people not get trained on what food goes into a biggie bag anymore? it’s a jr burger, jr fries, 4pc nuggets, and a drink. Sorry, but what an absolute waste and what genuinely rude and disrespectful service

The drive-through attendant was extremely rude and impatient while taking my order, even yelling at me today around 1pm. It was an unpleasant and unprofessional experience. I believe she may have previously worked at another Wendy’s location in Glen Cove. I’ve also noticed the reviews have been slipping lately, and after today, it’s easy to see why. The staff clearly needs better training and management oversight to restore the level of service customers expect.

Terrible service, I ordered at the Drive thru at 12:30 was asked to wait 3 mins in the pick up spot. At 12:45 a worker came out to bring someone an order and I asked about mine. She asked me what was waiting for. Apparently they forgot about my order. When I finally got it, of course it was wrong. I had to hop back on line and had to create another order. Long story short, if you patronize this Wendy’s and Cesar is running the drive thru, make sure they don’t forget about your order and check the order before you leave.

0 stars. upcharged for EVERYTHING. ordered a combo meal, got upcharged for a larger drink (not requested, nor offered) and got charged for the side which we were told was included. we ordered a sour cream and chive baked potato (the girl asked "instead of fries? we said yes), they only gave us a potato and when i went back in to ask for sour cream and chives, as ordered, they charged me a dollar.... for what i had ordered and was already included in the price. nasty service, rude. not worth it.

The staff here are the rudest I have ever seen out of any Wendy’s or let alone any place in my life. Every other review also says this and something needs to be done. As someone who worked in customer service this is disappointing and disgusting how they treat their customers. They lost me and my family.