Wendy's

Keep driving to the Bannister location if you’re in the area. This one is garbage and must be struggling to hang on. They went out of their way to charge me 54 cents bc I asked for an extra sauce (which I didn’t mind paying), but put my order together so poorly. The bags looked old, used, and torn. The napkins were crinkled up and looked used. The breading was hanging off the nuggets. They stuffed two of the three orders in a bag too small. And gave me one straw for three drinks. Guess they needed that 54 cents to pay for more bags, napkins, and straws. 🤷🏾‍♀️

The manager is incredibly confrontational and rude. Waited 20 minutes for all of our food to be made incorrect. Then they wanted to argue with us that it was correct.

Waited at the speaker for a few minutes being told to wait. Ordered 1 combo and 2 sandwiches. When I pulled up, staff at the window did not greet me, were very unorganized and seemed to be behind on several orders, just asked for the payment and talked to one another. Noticed a staff member in the background handling food without gloves on. Asked us to pull up and wait, so I did. There were two cars in front of us waiting for their food already and several cars behind us backing up in the drive through lane. After 10 minutes, I decided I was scared to eat their food so I went in to get a refund before they could deliver the food to our car. The manager had to issue the refund. She raised her voice at me saying that they were just waiting on the chicken. That they just got done making the o

Rudest and bad service on drive through and it matched the food the service... bad all around... dirty lobby and bathrooms. Bathrooms matched the fifth and rudeness of management and staff here. Quiet in lobby and now I know why they haven't got business cause I'm obviously not the only one who has had this experience. I call corporate number cause it was so bad.... hope for a fix... but I doubt it will come.... this is not my first bad experience and I had hoped for change but didn't get it last time...

This place is going to close down like the rest of the businesses on that side of the street if they don't figure it out. Had to wait an extra 5 min to have my order corrected and they acted like I was there to get free food. They need someone to come in and teach them customer service because I haven't once gotten great service from this place. I usually give a place a few tries before I flat out leave a bad review.