Wendy's

I was picking up a door dash order. And I did the survey. Was honest and because it wasn’t a good review the lady at the counter refused to keep the promise that I could spin and win a product. Since I wrote a negative review about my wait, she refused me service. She was very rude. On my survey I have a code that stated I will receive a product off menu. Won’t be back

I ordered 2 $7 biggie bags. Both double stacked bacon burgers. 1 $6 biggie bag Jr bacon burger. I find the communication skills at Wendy's is severely lacking here's why: The biggie menu does not offer regular burgers. Both the double stacked and the Jr burgers are both shown on the menu as bacon burgers. None of the 3 burgers I ordered had bacon on them. I went up to let them know there was no bacon on any of the burgers. The lady that took my order told me I asked for them without the bacon...ummm no I didn't. Then I asked for a chocolate milk with the Jr bacon burger. We sit down to eat and realize they gave use plain milk, not chocolate milk. So back to the counter I go..she tells me thats what I asked for.....no I didn't! By this time I'm totally frustrated and it didn't help that th

Last night, my sister ordered food. The food was really cold. She went back and Asked for fresh fries and nugget and this is not the first time that they reheated same fries because you can tell by the taste of it, he had to throw everything away and then they give you crazy amount of attitude. It’s just looks like they are bothered to even taking the order and we’ll never see them smiling.

My brother loves the burgers and says the fries are the best. Mom has tried the chicken burger, but, I think it's very dry, not much lettuce, or anything. I have tried a couple of different salads, the Cobb salad has onions that are crunchy to add, a good amount of chicken, a good size salad. Fresh too.

Pickup order was ready and i went to the drive thru. I talked at the DT and they said come to the window. I went there and they told me to come inside just to pick it up?? BS employees of the year! Sorry to say that but they deserve it. Thanks!