Wendy's

Extremely disappointed with this Wendy’s location. I placed and paid for my order through the official Wendy’s app, drove all the way here, and when I arrived, they told me they were out of what I ordered and refused to refund me. The staff said it “wasn’t their problem” and that I needed to contact the app instead. I understand supply issues can happen, but refusing to take responsibility or offer any kind of solution is unacceptable. The least they could’ve done was process a refund or offer a replacement item. I’m now out the money and left with nothing. Terrible customer service — I’d recommend avoiding mobile orders at this location until they figure out how to handle app orders properly.

Stopped in there today, ordered 2 large chilies! When we got home and opened them there early over half full! We WILL NOT be stopping here again! I paid for 2 cups full, not a little of half full! Trsin your employees to fill the cup! Thus is RIDICULOUS

What the heck. I DoorDash some food, didn’t have what I wanted, the. Tried to low ball me by switching to something that was $3 cheaper. Get my food and start eating and you forget stuff, come on. I have worked in the food service. It isn’t hard. Read the ticket and put it in accordingly. Do you not get paid enough to care about your job? If so then quit and stop being like that. It doesn’t matter if you are busy read the ticket and complete each on. Don’t sacrifice one for another. Have had bad experience from you all but really wanted Wendy’s. I’m done. Do better for everyone else. Shame. Just a shame.

Our order included food we didn't order. Food was not very good quality 😕 this place has always since its open been a not so good place to eat. Trust me just go to Arby's or McDonald's. Service is a lot better at anyplace in flemingburg other then Wendy's.

Great place to eat. The food is always fresh and the service is fast. I don’t have to worry about missing items. And the staff are wonderful. Just a positive experience.