Wendy's

Honestly, I have no major problems with their food, service or atmosphere. It’s a Wendy’s and they have never messed up my order. The employees work hard so I appreciate that. My biggest complaint is the fact they got rid of the AI order board because incompetent people don’t know how to order food. Is end of the world? No but it was nice and efficient. Even if people didn’t want to deal with the AI board, all they had to do is pre-order and say they were there to pick up their order. Still quick and easy.

Not good! The one time I think these guys will not mess up our order they forget my daughters BBQ for her nuggets and my burger is literally soaked in Greese. It's smothered in it soo bad I can't pick it up without gloves or napkins!!! The inside is aoo cramped inside the most uncomfortable atmosphere. The AI voice in the window is so loud it's like being yelled at. Even with AI, they always get stuff wrong. Sheesh this place is a mess

Average Wendy’s. Not good. Not bad. Just blah. The drive thru line tho ??m? What in the automated Sam Hill is going on here ??!!?? Voice recognition automated ordering takes WAY MORE TIME to get the order right. And it often needs to be passed along to worker any way. Definitely not with the effort. Take the time to drive to a different Wendy’s.

Food was good, order made well, but I DO NOT like the AI order taker. Why do companies keep insisting on shoving AI down out throats? The disclaimer on the menu says it records customers voices and feed it to their algorithm too. That tanked the experience.

An AI started taking our order, then halfway through, a guy took over, and then a woman took over halfway through THAT. There were things listed on the menu that they then told us they no longer offer at all. Then they said that each sauce costs an additional 50 cents now.