Wendy's

Decided the family wanted Wendy's on Thursday at 7pm on 10.9.25 and the gentleman at the drive through decided that as I was ordering wanted to constantly interrupt me because he wasn't understanding my order. Then decided to scream my total at me and not even read my order back to me as a courtesy just to make sure he got my order right. I immediately left the drive thru and will not be going back. EXTREMELY UNPROFESSIONAL. 0/10 I hope this message gets to the right person because he's at the wrong place of employment.

Worst customer service I’ve EVER experienced.. I was exhausted from work, went to pick up some Wendy’s with the family (my two young little girls) and the young gentleman at the window was SO RUDE. Talking over my husband the entire time he was trying to order, then was confused with the order and responded with “wait, hold up” and then continued to have a disrespectful tone when my husband asked to repeat the order to make sure it was correct and smarted off with “ITS ALL CORRECT” in the middle of my husband speaking.. and then proceeded to make himself look like a fool by reading an incorrect total while trying to cut off my husband once again.. We drove off and will not be back. To the gentleman taking our order, It was two number 9’s one with a coke, one with a Dr Pepper. And two kid

Placed a mobile order at 837. Sat inside for 15 mins waiting. At about 10 mins in, I was informed that I was waiting for fresh nuggets which is wonderful. Only problem is that for the 10 mins waiting on the nuggets, our burgers were prepared and left to wait as well. The bun was already turning hard and the patties weren’t even warm enough to melt the cheese… My dogs enjoyed my wife’s meal. There was only one other group inside and from what I can tell, not a huge rush in the drive thru. Again, fresh food is great, but make sure it’s ALL fresh bc this experience was very disappointing. I could’ve got better food at any fast food joint that’s not a new establishment. This is probably why y’all only have a 3.4 google review rating a couple weeks in to opening. I’d have given more star

Used the app got our food quick and fresh. Edit: went back in the evening. Rude service, was asked to pull ahead and then move again because it took 10+ minutes after ordering on the app and checking in. The large fry i ordered was only half filled as well.

Ordered Dave’s double burger combos x2 Received Dave'ssingles. Maybe mis understood? No was charged for both doubles. Food was ok but not great. Servic was fast but inaccurate. Won’t go back again.