Wendy's

I typically don't share personal experiences like this, but I feel it's crucial to address a serious issue regarding the Wendy's in Dayton, TX. My office girls went to this location for lunch, I asked them to bring me back a sandwich and one of the chicken sandwiches they brought back was clearly raw. When we approached the manager to inform her and suggest checking their cooking equipment to prevent this from happening to anyone else, she was dismissive, rude and unhelpful. The manager, a short Hispanic woman whose name I didn't catch, claimed she had no idea how old the sandwich was, despite us showing proof that we purchased it less than an hour ago. She then called her supervisor and spoke only in Spanish, leaving me outside the loop regarding the conversation. Their offers were a repl

I have mold on my breakfast sandwhich. Normally dont leave online reviews but I called and was unable to get ahold of anyone. Thankfully I used my points and didnt spend money on this but still upsetting because now im at work starving. Note to staff please pay more attention to your food. Working in food as well I know that those English muffins can last a while in the freezer before being pull and to grow mold. Maybe those expired products out instead of just changing the label.

Went through drive thru. The order was repeated back correctly. However the burger was not made correctly. The sticker on the burger was right (only mayo, cheese & onions) the finished product was not right. Instead of onions or had lettuce. I had to go inside for them to remake the burger. I asked the employee if I could have some ranch. I was I was told there's a 55 cent charge for each ranch. I wasn't about to pay 55 cents for a ranch dipping sauce. Especially after they messed up my order and while I'm waiting for that to be remade the other food is getting cold. There is no reason they could not have given 2 ranch cups without a charge. Not the friendliest employees and the food was less than appetizing. This is the second time I've been to that location and both times they have mess

Will be calling Wendy’s head customer service number in the morning. First off, gave me a chocolate Oreo frosty when I asked for vanilla, put tomato on a burger I asked for no tomato on and left $15 worth of food out our bag. Didn’t find out until we got home. Called at least 20 times with no answer. No reason for that considering I’ve never seen more than one car there at a time. First time at Wendy’s and now our last.

I don’t know this staff… but any other day the restaurant is superb with food being hot and customer service is great… but tonight between 10pm and 10:30 pm the drive through lady was rude as hell because she couldn’t understand me to get the drink that I wanted to be for me to drink. I got 2 cold burgers and I refuse to let them remake it and spit in my food that’s how mean the service was.. I told her she didn’t have to be mean once she figured out the drink I wanted. She shrugged her shoulders like she didn’t care and let the sliding door shut. I hate when a restaurant worker doesn’t give great service that’s required and these type of eatery. I hate that this team caused a bad review