Wendy's

Mr. LASUSCEL very good. Customer service was having a very bad day came in here. He helped me out. Talk to me. Completed my order nice very nice very well. Mannered side buys anybody to come to this Wendy’s with him I asked him.

15min wait at the drive thru to get this as my wrap...spent 45$ no straws. A wrap with just chicken and cheese..1 car in tbe drive thru before me to get service like this is ridiculous.

The service is horrible. Staff never friendly, you want an extended amount of time whether through the drive thru or walk in they are very slow. You wait forever to get your food with no explanation. They need new management and a staff that wants to be there. People just stand around waiting for their cold food.

I placed a mobile order and arrived about 30 minutes before closing. When I got there, I was told they had already shut everything down and could not give me my food. I also wasn’t offered a refund on the spot and was told I had to call customer service instead. If mobile orders are still being accepted, the store should be able to fulfill them or at least cancel and refund them immediately. This was frustrating and a waste of time.😫

I went to Wendy’s and ordered food for my family.i was told that I was waiting on fresh food and EVERYTHING was cold. I got home and bout my food back. My kids wanted to eat theirs. I waited for fresh food one again, and they were nice about remaking the food. I ordered my fiancé some food to be made fresh with mine. I live 3 minutes away, and the only thing that was fresh was the chicken nuggets. My burger bun was so hard I could knock an eye out. I ordered spicy nuggets and received regular nuggets. My new order was 2 double stack bags, and received 3 single stack burgers. I’m confused. As a service worker, I can’t say anything. I’m just confused.