Wendy's

Ive been here a few times, and the quality has been dropping, today we got 2 burgers, a double bacon stack, 2 medium fries, and 6 spicy nuggets and it was i believe $24, not sure, the driver threw away the receipt. We were missing a burger, fries were barely room temp, and we didnt receive all 6 nuggets. I love Wendy's, but I'm going to have to visit a different location if quality control doesn't pick up.

Currently still waiting in the lobby for our food. No one comes to the counter to take your order or even asks you to use the order machines in the lobby. So after at least 5 munutes of standing at the counter we went to the machines. It's been 28 minutes since we placed our order and we're still 3rd in line. Everyone behind the counter is moving like they're stuck in slo-mo. My husband went behind the counter to tell the drive thru guy that a mother with 2 hungry kids had been waiting at the counter to place their order. She only had cash so ordering from the machine was not an option. They look like the have an employee working at every station so im confused why there is such a long wait. I would just ask for a refund but I don't have another hour to waste. Im not usually one to write

Staff is always polite and attentive. Even if they run out of something they always apologize and ask if we'd like to have to replaced with something else. The managers are nice, The store is clean and the food is always delicious. The workers rock.

Buns are always ice cold. This place could be good with the rite management. Me and all my friends always talk about how cold there buns are in Cleveland ga. I even asked them one time did that bun warmer work and asked do they ever use it and they laughed and said sometimes. My first job was Wendy’s in cornelia 30 yrs ago with good management. And there is a time limit on meat before being made into chili and we always toasted the buns in the machine before serving. I guess this is the new norm with this generation. Would like to eat here more often with the deals they have.

They are always trying and making the best. Always short staffed, if thats the case get the owner in working.... but. They are always polite and efficient with what they have.