Wendy's

Burlington, MA · Fast food restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Burlington
#93
of 130 restaurants
City Percentile
21%
rating percentile
Address
Wendy's, 112 Burlington Mall Road, Burlington, MA 01803
Phone
(781) 272-0866
Website
locations.wendys.com/united-states/ma/burlington/112-burlington-mall-road?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
Status
Closed · Opens 10 AM

Wendy's is a restaurant located in Burlington, MA. It is one of 130 restaurants listed in Burlington. Its 3.5-star rating is slightly below the Burlington city average of 4.1 stars. There are 10 photos associated with this location.

About Wendy's

Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Hours

Saturday10 AM–1 AM

Customer Reviews

★☆☆☆☆ 1.0 Maximilian Jacobs · Feb 2026

The entire serving counter was covered in clutter at 7pm. The fries were soggy and old. Nuggets were reduced in size (shrinkflation). Asked for a sauce for my sandwich and was ignored by the Large woman behind the desk after she looked right at me. Had to ask twice and then second time told it was .54 cents for a BBQ sauce for my burger. Was going to sit inside and eat but that was offputting. Good thing cuz upon looking st the dinner room all the tables were dirty and uninviting. What a sad state the burlington Wendy's has become. Totally uninviting and felt like a restaurant who doesn't care and is in decline. Seriously though Never saw an entire server counter where the restaurant take orders be covered in signs and clutter...not one clear space for orders and doubt that clutter was san

★☆☆☆☆ 1.0 Leo Baiatian · Dec 2025

This Wendy’s has repeatedly taken my money and forgotten items, never has any amount of coordination and everyone seems to be not fully there considering the lot constantly reeks of marijuana. Today I was made to wait 10 plus minutes and then they still forgot my sandwich. I normally never review but I’ve had enough of the incompetence.

★★★★☆ 4.0 Roberta Benoit · Sep 2025

The 4 star is caused by their not having French fries available yet they charged for the two meals. They did throw in one order chicken nuggets. It was very expensive and I was told their Wendy's was more expensive than others. I didn't ask why. The burgers were fresh and delicious and the workers very nice.

★☆☆☆☆ 1.0 Daniel Mickle · Feb 2026

Poorly managed staff that can’t seem to get orders correct or complete. Save yourself from wasting time or money here because customer service is no existent. Good luck you’ve been warned.

★★★★★ 5.0 S Bobby Gerjarusak · Mar 2022

I hadn't had Wendy's in a long time and found one on Burlington. It was a gem. I always liked Wendy's burger and Dave's Double did not disappoint. Upgraded to large strawberry lemonade and baconator fries! Divine. But why 5 stars? SERVICE AND ATTITUDE! The gentleman greeted me and even took time to explain the menu to me. Something little like that is gold. Check out the seating and the cleanliness of this place!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantHamburger restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.