Wendy's

This Wendy’s seriously needs to get it together. Mobile orders are very straight forward, no miscommunication over the speaker, just a simple typed black & white order. Yet, at this Wendy’s employees apparently have trouble with reading. They are staffed completely with 15 year olds with zero interest doing simple tasks, more interested in carrying on with eachother. We had a very simple order of bacon double stacks, which come with additional cost mind you. Every single burger we received had no bacon. They completely forgot an entire large chili. And to top it off, every single order of fries in the bag was thrown in upside down. These are simple things.. no special requests.. literally ordered the way they come on the menu.. Its a complete disregard for anything even resembling “quali

17 people were in line when we walked in. (12 were from one van) The line moved quickly as the team behind the counter worked as together. The wait was reasonable. The food was why we chose Wendy's. Traveling we didn't want to eat too much. We ordered aTaco salad, senior soft drink and a Junior bacon cheeseburger biggy bag. The temperature of the food was spot on. Although the dining room is smaller than what we are used to, there were plenty of seating options without anyone being too close together. We were very impressed with the workers, the cleanliness and over all atmosphere. Great Job! The "manager or lead" was Rachel, she worked along side we everyone. It was the best fast food crew we have seen since COVID.

The staff are clueless and the manager is an absolute jerk. They kept insisting we ordered our pickup to wrong store when they literally had our order there the whole time even made us wait until it “popped up”. Maybe try actually doing your jobs before giving customers attitude and smug looks. Your incompetence is embarrassing.

I ordered JBC meals for the family and every single one of them was cold when they handed them to us. So much for made fresh when you order. On top of that, the manager walking around with 4 feet of hair swinging and swaying with no hair net, tie or in any way tied up, I thought was not allowed in kitchen environments.

We ordered doubles and got singles. The sandwiches were wrapped poorly even though we were the only ones in the drive-thru, so it did not seem like there was a rush (though I cannot attest to the amount of online orders they had). Ordered Baconator fries and there was something in them that we were not able to identify. Overall, this was not a great experience.