Wayback Burgers
NEX Building, 1 Crystal Lake Road Building 173, #484, Groton, CT · Hamburger restaurant
- Address
- Wayback Burgers, NEX Building, 1 Crystal Lake Road Building 173, #484, Groton, CT 06340
- Phone
- (860) 993-1674
- Website
- waybackburgers.com/locations/connecticut/groton-nex-building-no-public-access/?y_source=1_MTM4NTMxNTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Closed · Opens 10 AM
Wayback Burgers is a restaurant located in NEX Building, 1 Crystal Lake Road Building 173, #484, Groton, CT. It is one of 1 restaurants listed in NEX Building, 1 Crystal Lake Road Building 173, #484, Groton. Its 3.3-star rating matches the NEX Building, 1 Crystal Lake Road Building 173, #484, Groton city average of 3.3 stars. Based on combined rating and review volume, it currently ranks first among restaurants in NEX Building, 1 Crystal Lake Road Building 173, #484, Groton. There are 10 photos associated with this location.
About Wayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.
Hours
| Saturday | 10 AM–5 PM |
Customer Reviews
So first things first, I will say, going from the grill to the registered and back to grill is an issue. That is a ServSafe violation, plus a person coming from another food area and jumping on the registered to support because there was one cook is also an issue. The presentation of the burger was good and tasteful. The chicken tenders were tasteless and dry. There were no sauce options. I might visit again but highly unlikely unless it is an emergency.
Unfortunately, Wayback has the poorest customer service of any of the eateries that one can get to without having to drive off base. It wasn’t this bad a couple of years ago, but just in the last 2 visits we’ve made to this place, we’ve waited at the counter for 5+ minutes while the 3 staff members were hanging out and talking with a friend without being acknowledged, had raw veggies put on sandwiches when grilled mushrooms and onions were clearly asked for, and the burgers come out wrapped, but somehow still falling apart. I could understand if any of the issues with the food quality happened during a lunch rush, but there were only two occupied tables and everyone had their food. Wayback is becoming more of a last resort food option, rather than a go-to.
They dont listen and even though the sandwich was the chicken BLT aparrently I needed to specify that Lettuce and Tomato was wanted on the sandwich. Took 40 minutes to also make the food. 0 out of 5 stars. Wouldn't recommend.
This place sucks, I ordered tomato’s and on my burger and while they were making it they said the had no tomato’s and abt 30 seconds later another employee came out with more but didn’t bother putting them on, plus pute cheese on my burger when I asked for none. It’s like there don’t even read there tickets, not the fist time they have messed my food up so I’m not surprised. If you want actually good food just go off of base or to the subway on base at building 86
Fast, fresh and friendly! What more can you ask for? I got the Big easy with onion rings and a root beer. This is by far the best food I’ve gotten on this base. It’s a little pricey but you get what you pay for!
Accessibility & Amenities
Services
This listing is informational. Contact the business directly to verify credentials, services, and availability.