Wawa

Most of the reviews are about food, but I’d like to add that the employees lack customer service skills at this location. I came January 13 at 4:34 AM, Only one other car in the parking lot. I had to go inside to use cash to pay for my gas I only saw three employees in the kitchen. Nobody at the counter. First, I try to use self check out But the machines don’t have an option to use cash or buy gas. So I go to the front counter and waited and waited. The whole time All 3 of the employees are back in the kitchen, pretending to make sandwiches/ make themselves seem busy; staring at me from the kitchen while I’m waiting. So finally I just had to go up to the kitchen counter myself and ask if I could pay for gas. The light skin lady that was working rolls her eyes and takes a deep breath bef

I was excited to try this new store, but the experience was less than I expected. I ordered a bacon, egg, & cheese croissant that looked amazing on the menu, but what I got was a burnt croissant with no egg and possibly no cheese (if the cheese is there, it’s burnt and tasteless). As my first Wawa experience, this sets the standard pretty low. A vending machine sandwich at a crappy bus station is more enjoyable than this. But the gas was the cheapest in town, so I gave it more than one star.

Glad to see Wawa down in Jacksonville. Wawa is a staple gas station /convenient store where I’m from. As a big coffee connoisseur, Wawa coffee is an extreme let down. It may smell good but it is extremely diluted and the ratio of grounds to water is not correct. I understand it isn’t a specific coffee cafe but in my opinion this is the only unsatisfactory food/drink item at Wawa.

I'm from northern Va so I've been going to Wawa since high school and this is the first time I've been disappointed by my experience. Most of my sandwich is in the box and the fries we ordered were hard as bricks. Please retrain your food staff

This was my first experience ordering food from the Wawa kitchen. I got a simple "build your own" salad. After getting through about half of my salad, I took another bite and was met with a sharp poke on my inner cheek and on my tongue. I immediately reached in my mouth and pulled out what looks to be a metal bread-bag tie. Thankfully, I was not injured, however, this could have been an extremely dangerous event, and this just solidified never going back for the Wawa kitchen. This may have been just a "harmless" accident, but this shows a lack of awareness/responsibility within the Jacksonville Wawa.