Waffle House

The workers stood around on phones not giving attentions to customers. Food is terrible not brought out together on time either. Was not crowded at all and staff is terrible. Waffles not cooked all way or even full size. This waffle house is dire need of new staff. Will not come back and warning everyone else to stay away.

Probably the worst waffle house I have ever gone to. I’m typically a fan. Waitress was very inattentive. Brought my food out first. My wife’s came only after they came up and asked, Do you need anything else? Our response was yeah maybe the rest of our food. When we got our bill, they had charged for the coffee which was clearly stated in the menu to be included. They went and removed it except they still left an extra $.50 on. First time in a long time I did not tip because of the poor service.

Winnie was our waitress, she is amazing!!! My husband ordered a patty melt but built it up with other items and she was amazed by it, lol. The food was so good, the cook was on his game this morning. We've chose this location over the one closer to our house. So thanks for the best experience of a waffle house we've had in a long time!!

Dude if a manager or whoever sees this, we came here at like 7 PM on 10/21/2025 and it was the best Waffle House experience either of us have had. We were the only ones there. There was a black lady serving us and a white lady in the kitchen. Both seemed nice but the server went absolutely above and beyond. She just seemed really sweet and kind. The food came out fast, was delicious (duh, it’s Waffle House), and it was only $20 for the both of us. But what really seriously impressed me was just how nice that server was. She needs a raise! Like here it is 11:32 PM frickin 2 days later and I’m still thinking about how nice she was to both me and my wife. It meant a lot to me, especially since I never would have expected that from Waffle House.

This was the absolute best service I have ever had at a Waffle House world wide!!! My server Winnie was hands down the best service I’ve ever had at any restaurant! Randleman Waffle House; you hired a great one! Winnie, thank you so much for being you!