Vails Brothers Shrimp Chicken & Fish

I had a disappointing experience at Vail Brothers- ST.Peters The fish was overcooked and dry, while the French fries were crispy but tasted off. To make matters worse, the cashier overcharged me and didn’t provide a receipt, which felt unprofessional. While the atmosphere was nice, they seem to prepare food however they want, without much care for customer satisfaction. This isn’t the first time I’ve had issues here—it’s the second time I’ve encountered these problems. Unfortunately, I wouldn’t recommend this location.

Food was good. They just threw my sandwich in the box, the picture is of after I fixed it. Mayo was thrown in the box with the food as well 😂. Tasted good once I got everything neat and together but $16.19 for that and fries and they couldn’t even make sure my food was neat presented

Omg this place is so amazing. I wish I had found them sooner. The customer service was top tier and the food. I saw the menu and didn’t know where to start. I wanted to taste everything. So I ordered 2 dinners for one. 🥴😆The food was so good I was speechless! You have to experience it for yourself. My new favorite go to. You guys outdid yourselves. 👏🏼

Exceptional Customer Service and Delicious Food at Vails Brothers @ Chillax St. Peters I recently had an experience at Vails Brothers @ Chillax that truly exemplifies outstanding customer service and dedication to ensuring customer satisfaction. Upon placing an online food order, there was a miscommunication that resulted in receiving the wrong items. However, the team at Vails Brothers @ Chillax went above and beyond to rectify the situation. Not only did they promptly address the issue, but they also took the time to explain recent changes and improvements made to their website to prevent future misunderstandings. What truly impressed me was their commitment to excellence. Rather than just correcting the mistake, they took it upon themselves to redo my entire order, ensuring that ever

Hands down, the best food I’ve had since I’ve worked in St. Peter’s. Great service, great food, and definitely cooked to order. Thank you for putting lots of love and seasoning in my meal!!!