Tropical Smoothie Cafe

First time here - staff (team and mgr included) was extremely patient and helpful with helping me with my app/rewards that weren’t working for some reason. Also! My food came out in less than two minutes! On lunch break so that really helped…stay awesome! Will definitely be back again if I’m working in the area. Thanks again:)

Food and smoothies are amazing, however this store needs a new and improved mobile order pickup station. Every time I go in the store it’s a different pick up system. Sometimes I’ll stand at the counter for 3 minutes before anybody even says anything to me. The staff is pleasant but the process is not efficient.

Went in ordered two smoothies a wrap and bag of chips. Handed her a 50$ told me under under $30 we’re not allowed to use a 50$. Lucky for u my wife was with me pushed me aside and paid. How the hell you gonna turn a customer away over what bill they choose to pay with. U about got a ear full over it I only had 50$s on me

Ordered a few things from here, and they were all good, the açaí bowl was awesome.Had the detox island smoothie before, ordered it again, but it was not as good as the one we had ordered before, need to be consistent. I don’t know what’s wrong here now, but the quality and quantity has gone way done, açaí berry blast not good, and açaí bowl hardly any fruits looks like recession has hit already.

The place was filthy when i walked in, that should have been my sign to turn around and go to another location. The service was horrible. The owner was just talking to the employee in the back(could hear the whole conversation)while 3 customers were waiting. After a customer yelled out to the owner(much okder lady) she got rude and snappy and said they needed to inventory🙄. This is not the first time the owner has been rude, my sister wont shop this location due to the ownership. The corporate leg needs to step in and gain control of this location, it has already given them a bad reputation!!