Tropical Smoothie Cafe

I stopped by the Tropical Cafe in Lake Bluff today while my wife was at a hospital visit in Lake Forest. My 2-year-old daughter was with me and was begging for a smoothie, so I searched for the closest place and this location popped up. When I walked in, there was an older gentleman behind the counter. I said hello when I came in and got absolutely no response — not even eye contact. I stood at the register for about 5 minutes waiting while he finished doing whatever he was doing, and still no acknowledgement. When he finally came to the counter he just said “OK.” No greeting, no “how can I help you,” nothing. I placed my order and asked what ingredients were in the smoothie since it was for my 2-year-old daughter. He very rudely listed the main ingredients. When I heard there was sugar

I had a really pleasant experience at Tropical Smoothie Cafe! The staff was friendly, welcoming, and quick to take my order. My smoothie was fresh, flavorful, and perfectly blended, and the food was just as delicious. Everything tasted fresh and well-prepared.

I come here every morning and get a smoothie and it's always amazing.. Bob and Rick really give the best service. I've been here so much before I even walk in the door they're already making my order. Very attentive and customer based. 5 stars 🌟

I came into this establishment as a Dasher, picking up an order for a customer, and when I immediately walked in the employee that was working there, a male of Indian descent had a look of disgust on his face. When I walked in there were two Caucasian individuals patronizing the store at the time I walked in, and he did not speak to me. He did attempt to say something about the order in which i didn’t hear him..so I did attempt to pick up the order in the designated delivery pick up area at which the order was not there and at that point, I then sat down and proceeded to wait on the order to be completed. As I waited the employee had a very nasty look on his face. He kept looking back at me, giving me like bad, frowning, facial expressions and the other two males continue to leave the s

It's hard to find good customer service these days; Lake Bluff Tropical Smoothie sets the bar high! I always look forward to placing my smoothie order so so can pop in and see my new friends Ricky, Bob, & Co! They are incredibly fast and always greet me with a smile. Using the app allows me to get a free energy boost with my points every visit. Prior to the new ownership, this location was a hot mess. I've never seen a business make such 180 in such a short period of time. Thanks for saving this shop, guys!