Tropical Jerk Baldwin

This is the third time this place has completely messed up my order, and at this point it’s beyond careless, it’s just plain lazy. The worker asked exactly what I wanted, repeated it back, and immediately packed the bag, so there was zero reason to expect anything was wrong, yet here we are again. Once the food was handed over, it felt like the only goal was collecting the money and rushing you out, not actually serving customers. This place clearly does not care about accuracy, quality, or customer experience, and it shows. Read the reviews and believe every negative word they’re not exaggerations, they’re warnings. Do yourself a favor and check everything before you leave, or better yet, don’t put yourself in the position to be disappointed at all.

I’ve finally decided to review this restaurant after multiple purchases over a period of years. I find their food is good ie. the oxtail platter. However, if you get there by 4-5 pm they usually run out of it and do not make any more for the day. Today, I purchased the stew peas with beef and found their soup thin, watery with little flavor, no peas, no potatoes, and few dumplings. It had what looked like one piece of cassava that looked cooked down in something else and the meat extremely fatty and tough. Let me be clear, their platters are generally good but oxtail will not be available after a reasonable certain hour. The soups are highly questionable now since I called back to inform them of my dissatisfaction and was told there was a change in the staff that made t

I got 2 orders of jerk chicken with rice and peas medium at $30. The rice and sweet sauce is really good. The chicken is ULTRA dry and hard. Doesn’t taste like real jerk chicken either. It’s giving stew chicken not REAL jerk cooked on a bbq grill. Also 1st Jamaican restaurant I been to where they give a bunch of breast pieces and NO thighs. And yes breast are dry in general but legs shouldn’t be soo hard and dry. Def NOT worth the price. Keep looking

I live in the community and go to this restaurant for convenience because I know good Jamaican food as a Jamaican native & this place isn’t it. Everyone is so rude at this establishment. Every time my husband orders jerk chicken rice & peas they pile up the rice more than the chicken. The jerk chicken is so dry make sure you have water to wash it down. Please do better taxes are really high in the area and the community deserves good Jamaican cuisine.

I spent 36.00 for 2 medium dinners I called over the phone and the young lady never put my order in correctly I drove a good 25 minutes to get there and then another to get home I noticed there making a lot of mistakes I’m looking for some were else to buy dinner for my family no sweet sauce no gravy and she ask me what I wanted to order but was talking to some one else the whole time I won’t be getting any food there I’m going to go back to Uniondale for my food at least the service is better there is a on going problem but the food is good that’s just a lot of money to spend for bad service not every one cares about your food😳 the food it’s dry though and through on a Sunday this is so wrong