Tropical Jade 3
South Richmond Hill, NY · Caribbean restaurant
- Address
- Tropical Jade 3, 118-03 Liberty Ave, South Richmond Hill, NY 11419
- Phone
- (718) 571-9889
- Status
- Open · Closes 9 PM
Tropical Jade 3 is a restaurant located in South Richmond Hill, NY. It is one of 124 restaurants listed in South Richmond Hill. Its 3.8-star rating is slightly below the South Richmond Hill city average of 4.0 stars. There are 10 photos associated with this location.
Hours
| Saturday | 6 AM–9 PM |
Customer Reviews
Curry dishes are amazing. Food is fresh and delicious. Very generous portions and good quality. Friendly service and very hospitality. I highly recommend this gem!
This was my first visit, and I came in to place a food order. Unfortunately, the customer service was very disappointing. The server appeared to be in a very poor mood, which negatively impacted the experience. Customer service is essential in this type of business, and front-facing staff should be patient, respectful, and professional. While I was waiting, I witnessed a customer receive the wrong order. I heard the original order myself, yet the server continued to argue rather than calmly addressing the mistake. The customer chose not to argue, paid, and left. Even as the customer was walking out, the server continued speaking in an angry and confrontational manner. Customers are the foundation of any business and are not asking for special treatment, just basic courtesy and understandin
West Indian food was absolutely delicious especially the gizzard which was boiled to perfection, shrimp curry was amazing and doubles, eggballs, bread were some other things we got and they didn’t disappoint.i like doubles … my family also like 👍 good taste and quality
I’m so disappointed about the food. Was visiting from North Jersey- sat in 2 hours traffic and couldn’t wait to get doubles and food from this place to take home. However, after spending about $68 for food last evening,, realized it was spoiled. The pastries were also stale and I specifically asked if the chinese cakes were fresh and was assured it was delivered fresh by the gentleman behind the counter. Had to throw the slimy fried rice and stew chicken in the garbage. The curry goat and white rice were sour as well. My kitchen stunk from the smell 😢 I tried calling today but of course the number listed doesn’t work. Sadly, will not return and relay message to family living in Queens to do the same.
Their lack of consistency and decent customer service (like many of the roti shops on Liberty Ave) are their downfall. Good taste and good quality can never be expected when coming here which really sucks because I really like the food when they do things right. On average, I would say they do things perfectly 60% of the times and mess up on something the other 40% of the time. It's either the channa is too salty or the bara is too oily or they pack everything in a stupid way and all the sauce spills everywhere or the people working there are rude, etc. Like if I order 10 doubles and want the bara and sauces to be packed separately, maybe don't give me the smallest container of sauce that you have and get mad when I ask for a bigger one? Where's the logic in that? Overall, I really don't
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.