Tropical Grille

This place is the worst restaurant I have been in a long time. The food was horrible. The fresh vegetables were old and looked like it was sitting for a long time and it was not even hot. My wife's bowl was just as bad. The Pepsi machine was out of three drinks and the water was highly chlorinated. We could not even drink it. Once we got to the table it was dirty. The building lack maintenance. I would stay away from this place. The management or owner has no interest in their business. To make matters worse, the had scripture posted all over the restaurant, knowing the excellence in God and Christ, I do not understand why this is in such poor shape.

Recently they have made a change to their chicken and for someone who doesn't like dark meat this is a huge no go for me now. Unsure if its a mix of breast and thigh or what but I find my self chewing on fatty pieces and picking through my chicken. This has happened twice in the last week I thought it was just a temporary thing. But once going back today it was confirmed this was the new and unfortunately just isn't good especially knowing what was served for a long time. I would atleast offer an option between breast and whatever else is now being served...

Ordered Togo at drive through at around 700 pm on a Sunday night. There was just a few people inside the business and only 1 car in front of me at drive thru and they had ordered well b4 I got there. Pulled in sat at drive thru speaker for 3 mins and no one said a word I finally said hello anyone there and a girl said hold on another 3 mins and she comes back what's your order. 1 south of border bowl 2 burgers and fries . She hurriedly gives total no ty drive around nothing. Pull around wait another 5 mins at window as I watch them cover food bowls in tinfoil I guess out of lids, finally same worker younger redhead comes to window doesn't confirm total just asks for card takes it 2 mins later opens window again gives card no receipt not even a offer. 5 more mins and she brings food hands i

Excellent food and very generous portions. We got 2 large bowls, to go. The South of the Boarder Bowl with sour cream & guacamole and the Cuban Bowl are both delicious. The manager was very helpful telling us about each dish. We will return soon!

1. Need to update menu pricing online to match in restaurant, AND post prices for all menu items in restaurant. 2. Match menu descriptions between online and restaurant - online says “ fresh seasoned” vegetables $1.99/side, not priced on board in restaurant, got the $4.99/side price only when asked why bill was so high - and vegetables were not fresh nor seasoned. Good service, fast food atmosphere.