Tony's Place Italian Restaurant and Pizza
West Roxbury, MA · Italian restaurant
- Address
- Tony's Place Italian Restaurant and Pizza, 188 Baker St, West Roxbury, MA 02132
- Phone
- (617) 323-3550
- Website
- www.tonyswestroxbury.com
- Status
- Closed · Opens 11 AM
Tony's Place Italian Restaurant and Pizza is a restaurant located in West Roxbury, MA. It is one of 39 restaurants listed in West Roxbury. Its 4.1-star rating matches the West Roxbury city average of 4.1 stars. There are 10 photos associated with this location.
Hours
| Saturday | 11 AM–9 PM |
Customer Reviews
Felt extremely disappointed and unsatisfied with the poor customer service that I experienced. Due to me being a pescatarian I inquired on the list of specials of what had meat in it to see my choices. The lady working refused to inform me of the choices that did not have meat in it after I repeatedly asked her telling me to read the detailed menu instead of simply telling me what items in the short special menu that don’t have meat in it. Being the only woman in there being a person of color I have felt the discriminatory behaviors towards me that made me feel as if I wasn’t supposed to be in the place. She unwarm and harsh tone was completely inappropriate and I will never step foot in that western supremist environment. It’s a shame how people of color aren’t being treated with patience
I like all the employees on the take outside they are very nice to me. I have known them for many years. Today I went in and asked for two slices of pepperoni with sauteed mushrooms and onions. They put a heaping amount of onions and mushrooms on the grill and after they put them on the pizza they put it in the oven for a few minutes and it came out very nice.
The day is 11/2/25 ordered 2 large chicken parm subs. We opened and shared one, when I day the worst sub ever the bread was so stale ,I don't even think it was chicken something rubber awful felt sick didn't finish it and threw the other one away un opened! Not yo mention 30 dollars, I've been in the restaurant business all my life,you would think the way the world is today you would care no to lose customers! DO BETTER, I WILL TELLING EVERYONE I KNOW TO STAY AWAY FROM THIS TERRIBLE RESTAURANT! GROSS 😝 😝 😝 😝 😝 😝 😝
Ordered a large pie, half mushroom, delivered in estimated time. When I opened the Pie box, the Pizza was undercooked, dough had raw spots, the mushrooms were all over the uncooked pie. I threw up doing the night. I threw 6 pieces in the garbage, horrible experience. A frozen pie would have tasted better!! Very disappointed, was regular customer!
So our server was Maureen. We had a friend from out of town visiting us and from the jump she was nasty. For example, our friend said, "i have a couple questions" and Maureen said - "you only get one.Then, our friend asked her for her recommendation between 2 entrees and Maureen sarcastically replied "one is veal and one is chicken and I don't eat veal" which was sarcastic and unhelpful and not how you talk to a customer. And then from there, it was all downhill. For example, when my wife asked about a menu item she saw on the online menu she replied "where'd you see that-!- you're 4 months too late!" We have been to Tonys many times but this was an experience that was really disappointing, out of character, and makes us second guess whether to go back again.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.