Tokyo Bay Bonita Springs

I just walked in here a few minutes ago. And no one ever came to greet me at the host stand. A woman was cutting sushi and could see me standing there, but she never came over. I waited for over ten minutes, and no one came out. I ended up just leaving without eating because no one seemed to want my business. I wouldn't go there again.

What can I say? The food, atmosphere and service were all top notch. Did not wait very long for our food after we ordered it. We sat in the dining room not the hibachi. Very elegant design and layout of the restaurant. Even walking in the koi pond got my kids very excited before we even got inside. Everyone was able to find something the liked. We shared an Earthquake Roll (highly recommend). The staff was very friendly and everyone was smiling. Even with the remainder of the staff setting up for Valentine's Day dinner nothing was out of place and nothing took away from the ambiance. Very happy that we went.

I ate here for dinner around 4:30. It wasn't too busy. I had the beef udon and a nice small salad. I just drank water with my meal. It is a large place with lots of hibachi areas, but there are areas where you can just eat a regular dinner. Plus a bar area. My meal was excellent. The salad was delicious for dessert. I had the fried cheesecake! Price is a reasonable ,service is good . The restaurant has high ceilings so voices will carry.

My family and I are visiting the area on vacation. We came with for dinner at Tokyo Bay last night and were extremely let down with the service and experience. We were seated a little before 7:30 for a pre-planned reservation. It took over an hour before the hibachi experience started. The waitress did a really nice job of doing her best to keep us updated - this was beyond her control. It was disappointing that the manager never came over to speak with the table. To make matters worse, once dinner started we could not believe how flat the hibachi experience was. We are well accustomed to there being antics mixed in including throwing the vegetables into the crowd to catch. I can understand a desire to work quickly through the wait/backlog, but there was a huge missed opportunity t

Horrible service. Food was ok. But definitely will not go back their again. The waitress was very friendly (younger lady) but the gentleman who is glued to his phone is very cocky and was extremely disrespectful to his workers (I am assuming management) Bathrooms are really bad too. Sinks were dripping all over the floors but the maintenance man was very nice and making repairs. Great atmosphere but the manager needs to be fired. My daughter and I couldn't believe how he spoke to his staffing. All he cared about is his phone and was actively speaking foul about his coworkers in front of everyone.