Times Square Bagel

As a foodie and content creator I visit many different restaurants around here the world. The food, desserts and drink choices are a 10/10 and I highly recommend. I am big on customer service as well and I am greeted upon arrival. One day I decided to order online so my order would be ready as I am In healthcare and emergencies happen suddenly. So I was a little late picking up my order and had to deal with a patient first but when I arrived I was told the bagel flavor I ordered was not in stock but if I wanted to choose another flavor which I seen blueberry , Asiago , jalapeño etc. I wanted to try cinnamon sugar but that was out as well. I asked for a refund and the owner said not for an order that was already prepared. I was confused because how is it prepared if it is not ready if it wa

My goodness, been driving by this spot for years and didn’t stop. Big mistake. Got an everything bagel w/ sausage egg cheese. Oh my! And looking at their menu, need to try roast beef, rueben, etc. Friendly staff, great prices!

I ordered online to be delivered. For one, the driver could not read and delivered it to the wrong house which was strike one for me. I called because I had been waiting for an hour. I explained to the girl the situation, and when I did, she essentially gaslit me and told me that the place they delivered to was in fact the place. I INSISTED it was not, because the destination was NOT A BUSINESS and they delivers to a business which was quite obviously closed. Strike three was the bagel sandwich. I'm very much curious and concerned with the person who thought a pork sausage patty could be considered scrapple, or even be passed off as such. While they come from the same animal, they VERY MUCH differ in appearance and texture. They also differ digestion wise. My stomach has jlnot been right

Ordered a scrapple egg and cheese on a torpedo roll , first the roll was more like a dinner roll , had which seemed like one egg stretched out super thin , two thin slices of cheese that did nothing . And two almost deli meat slices of scrapple, which after I asked was told that was extra as requested. In all honesty there idea of a breakfast sandwich is twisted and the food is garbage next time I’ll skip supporting the small local business and go to Wawa or McDonalds for breakfast

Not sure which Time Square the name is referring to because no NYer would eat these bagels. They would laugh at how ridiculously tiny they are and so flavorless. Pretty sure my chocolate chip bagel only had 5 chips in the entire bagel. Shrink-flation is real. Use to be a decent spot now I'd rather drive an hour north and get a bagel worth eating. Extremely slow service like some other have said too. Not busy but now I know why.