Tim Hortons

I absolutely love this Tim Hortons. The location on Haggerty is my favorite one in the whole state. Every time I come here, I know I am going to have a great experience, whether it is a quick coffee run or grabbing something to eat. I want to give a huge, huge shout out to Fawaz. He is my favorite employee and always makes me feel like family. He is friendly, welcoming, and really goes out of his way to make sure everything is right. People like him are the reason I keep coming back to this location. This restaurant is always very clean, and the food is consistently great. All the people who work at this Tim Hortons are amazing. Everyone is kind, respectful, and helpful, and you can really tell they care about their customers. This Haggerty location truly stands out, and I recommend it t

I had such a great experience at Tim Hortons this morning that I had to share. I went through the drive-thru for a coffee and a bagel and, being half asleep, I drove off with my coffee and completely forgot my bagel. As I was exiting the parking lot, I happened to look over and saw the employee running outside trying to get my attention so he could give me the bagel I left behind. He easily could have just let me go and assumed I’d come back, but instead he went out of his way to make sure I got my food. That level of customer service and kindness doesn’t happen often anymore, and it really made my morning. Thank you for going the extra mile!!

I ordered a medium original ICED CAPP with whipped cream through the Tim's mobile app. The drink had the right amount of flavor and thickness! The service was good at the drive thru. I would return here to get the same drink, it was fantastic!

This location opened up this month. Small cozy area and the specials are quite nice. Oh Canada in W. Bloomfield twp

Trash service. Untrained employees making judgment calls that they shouldn’t be. I bought four Boston cream donuts and simply asked for them to be put in a box. Because they toss them in a bag upside down every time I buy them and it ruins them. She said it’s against their policy. I offered to please let me pay for the box. She said no only if I buy six donuts and if I’m not going to, then she can’t. I responded with do you think if the owner heard me making this request he would deny me, especially after offering to pay for a box it’s a shame when you have people like this in a new business as your representative You would think Tim Hortons would have better customer service, and not people with a grudge.